IT Manager II

General Purpose

The Identity and Access Management (IAM) Manager will lead IAM engineering functions and serve as a subject matter expert in cybersecurity innovation, solutions, and processes within the IAM domain. This highly visible role requires deep technical expertise and the ability to drive change across a complex and evolving environment. The IAM Manager will collaborate closely with cross-functional teams and key business stakeholders to design, implement, and optimize secure access solutions aligned with enterprise needs.

Essential Functions

• Solid understanding and experience with IAM tools/technologies/concepts and security in general. This person will be responsible to plan, direct, and coordinate IAM activities.
• Lead and manage a team of engineers and provide technical leadership and direction. Prioritize activities and operational work efforts. Interprets information security and compliance requirements.
• Help define and execute the IAM engineering strategy, ensuring alignment with enterprise security policies and compliance requirements.
• Collaborate across multiple cross-functional teams providing sound technical expertise, business analysis, process and change leadership to deliver secure and user-friendly identity solutions.
• Oversee the development and integration of IAM technologies such as SSO, MFA, RBAC, ABAC, and identity federation.
• Drive continuous improvement in IAM processes, tools, and technologies to enhance security posture and user experience.
• Communicate operational metrics.
• Continually evaluate product capabilities and provide guidance to product roadmap and strategy. Coordinate strategic and tactical plans, projects, service transition and contracts.
• Serve as issue escalation and communication point for IAM services issues and challenges.
• Provide guidance and assistance to security peers as necessary.
• Stay current with industry trends, emerging technologies, and regulatory changes to inform strategic decisions. Mentor and develop engineering talent, fostering a culture of innovation, accountability, and continuous learning.

Qualifications and Special Skills Required

• Minimum 8-10 years of progressive IT/IT Security experience
• Minimum 5 years in supervisory position of security related staff/projects
• Undergraduate degree in information systems, computer science, or a related technical discipline; Graduate degree preferred
• Expertise in managing a technical team
• Demonstrated ability to manage staff remotely, across multiple time zones
• Demonstrated ability to anticipate and handle critical situations, negotiate solutions, resolve conflicts, and drive projects to completion
• Demonstrated ability to execute basic financial analysis, such as ROI
• Techically competent; able to supervise internal programmers, analysts, consultants, and external vendor resources
• Professional Characteristics/Motivators: Outstanding verbal and written communication skills; outstanding listening skills; able to articulate issues, build consensus around recommendations, and define next steps; team oriented, yet able to work independently; customer focused; highly organized and detail oriented
• Solid understanding and knowledge of Identity and Access Management concepts, tools, technologies, processes, and general trends in the industry
• Experience with IAM technologies/products i.e., Okta, Saviynt, Netskope, CyberArk, Azure
• Experience with Web Application security platforms, Single Sign on, Authentication, Authorization, Federation technologies, SAML, OAuth, OpenID
• Experience with identity management and governance, provisioning, Self-service request/approval workflows, privileged access management
• Experience architecting, designing, building IAM infrastructure; leading or participating in their day-to-day support and delivery activities
• Conceptual and practical understanding of IT Infrastructure designs, technologies, products, and services. This should include knowledge of networking protocols, operating systems, databases, encryption, and other technologies.

Physical Requirements/ADA

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

Supervisory Responsibilities

Manager I
Security Engineer I / II / III

Disclaimer

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.