IT Manager

Responsibilities

• Develop and implement the IT operational strategy aligned with the Company's overall goals and objectives.
• Collaborate with the executive team to define and execute the company's long-term vision.
• Identify opportunities for IT operational improvements, cost optimization, and efficiency enhancements.
• Provide leadership and direction to all IT facets, such as in-house team, MSPs, hardware, facilities, and coworkers.
• Ensure smooth and efficient day-to-day operations, optimizing resource allocation and utilization.
• Implement standard operating procedures (SOPs) to streamline processes and improve productivity.
• Monitor and evaluate IT operational performance using data and metrics, making data-driven decisions to drive continuous improvement.
• Build and lead a high-performing IT operations team, providing guidance, coaching, and mentoring to the department.
• Foster a culture of collaboration, accountability, and continuous learning within the IT operations function.
• Establish succession plans to ensure a strong talent pipeline for key operational roles.
• Identify IT operational risks and develop strategies with senior leadership to mitigate them.
• Ensure compliance with regulatory requirements and industry standards.
• Implement and monitor equipment, health and data safety protocols to provide a stable IT working environment.
• Develop and maintain business continuity and disaster recovery plans.

Requirements

• High School Diploma or GED, required.
• 7+ Years of increasing technical responsibility, 5+ Years of IT Management or team leadership (preferred).
• Physically capable of doing necessary tasks, carrying equipment, using hand tools, climbing ladders.
• Knowledge of IT best practices including HIPAA compliance and data protection.
• Ability to work within a team environment and lend support, as a team player, to team members as needed.