IT Logistics Specialist

About the Role

The IT Infrastructure Department is looking for a detailed-oriented, organized, creative, and technically savvy individual to join our IT Team. The selected candidate will report to the Director of IT Infrastructure Operations and will be responsible for supporting various parts of the Agency’s IT Department Logistical Processes.

Responsibilities

• Develop, manage, and administer logistics policies, inventory control program systems
• Fulfill accurate and timely processing of orders for staff
• Maintain asset management for existing assigned assets
• Responsible for the full life cycle of implementing and supporting both physical and virtual assets, including ordering, shipping, receiving, tracking, configuring of equipment/assets, troubleshooting nonfunctioning equipment, and record keeping
• Independently complete compliance and surveillance initiatives, perform data cleanup and accuracy checks, documentation creation, and provide timely reporting
• Provide support to users throughout the agency by independently diagnosing and remediating issues using industry practices, including off-standard hours support
• Respond to incoming phone calls, email messages, and in-person requests for support
• Track issues via the department’s tracking CRM system

Qualifications

• High school diploma (college preferred) in a related field
• 3+ years’ experience directly related to the duties and responsibilities specified
• Proficiency with MS Excel, Word, Outlook, Teams, MS 365 software, CRM solutions, and Purchase Order Software
• Possess strong soft skills, time management, proactiveness, and initiative
• Ability to work effectively within a high-paced team atmosphere and manage multiple projects
• Position requires daily in-office work, Monday to Friday
• Ability to lift 30 lbs

Pay

Min USD $65,000.00/Yr. Max USD $70,000.00/Yr.

Company Overview

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential, and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer and see how S:US invests in you.