IT Litigation Support

About the role

Contact Government Services (CGS) is seeking a Litigation Support Technician to join the United States Attorney's Office. The ideal candidate will provide technical and analytical support for litigation cases.

Responsibilities

• Coordinates litigation support services (including trial preparation and presentation) in response to customer needs.
• Installs, configures, and maintains litigation support equipment.
• Develops standards and procedures for applications.
• Captures, processes, and manages electronic discovery.
• Ensures systems availability, functionality, integrity, and efficiency.
• Maintains and controls the district's litigation support equipment inventory.
• Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.
• Promotes awareness of security issues among management and employees.
• Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
• Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users.

Requirements

• Must be a U.S. Citizen.
• Bachelor's Degree (In related field).
• Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance.
• Experience with Litigation Support principles, methods, and practices.
• Experience with Litigation Support systems development concepts.
• Performance monitoring principles and methods.
• Quality assurance principles.
• Familiarity with Technical documentation methods and procedures.
• Familiarity with Systems security methods and procedures.
• Oral and written communication techniques.
• Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity.
• Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems.
• Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications.

Qualifications

• Must have a Bachelor's degree in a relevant field.
• Must be able to pass a rigorous background investigation and obtain the necessary government security clearance.
• Must have experience with litigation support systems and processes.
• Must have strong problem-solving and analytical skills.
• Must have excellent oral and written communication skills.
• Must have experience with litigation support databases and hardware/software.
• Must have familiarity with systems security principles and procedures.

Skills

• Technical documentation methods and procedures.
• Systems security methods and procedures.
• Quality control of incoming data.
• Customer support services.
• Installation, configuration, troubleshooting, and maintenance of hardware and software.
• Training and orientation for new users.

Benefits

Our commitment to our employees includes:

• Health, Dental, and Vision insurance.
• Life Insurance.
• 401(k) plan.
• Flexible Spending Account (Health, Dependent Care, and Commuter).
• Paid Time Off and Observance of State/Federal Holidays.

Pay

$100,000 - $205,000 annually.

Schedule

Full-time position.