IT Litigation Support

About the role

Contact Government Services is seeking a Litigation Support Technician to join the United States Attorney's Office. This position involves providing technical and analytical support for litigation cases.

Responsibilities

• Coordinates litigation support services (including trial preparation and presentation) in response to customer needs.
• Installs, configures, and maintains litigation support equipment.
• Develops standards and procedures for applications.
• Coordinates efforts with other agencies involved in litigation team activities.
• Litigation Support Systems Administration: Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources.
• Ensures systems availability, functionality, integrity, and efficiency.
• Maintains and controls the district's litigation support equipment inventory.
• Systems Security: Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
• Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.
• Promotes awareness of security issues among management and employees.
• Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures.
• Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
• Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users.
• Performs other related duties as assigned.

Qualifications

• Must be a U.S. Citizen.
• Bachelor's Degree (In related field).
• Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance.
• Experience with Litigation Support principles, methods, and practices.
• Experience with Litigation Support systems development concepts.
• Performance monitoring principles and methods.
• Quality assurance principles.
• Familiarity with Technical documentation methods and procedures.
• Familiarity with Systems security methods and procedures.
• Oral and written communication techniques.
• Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity.
• Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems.
• Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications.