IT Intern - Virginia Tech Athletics

About the role

We are seeking a motivated and tech-savvy IT Intern to assist with the setup, maintenance, and troubleshooting of Point-of-Sale (POS) systems used at the Concession Stands during home Virginia Tech sporting events. This role is ideal for students pursuing a degree in Information Technology, Computer Science, or a related field who are looking to gain hands-on experience in a fast-paced, customer-facing environment.

Responsibilities

• Assist with installation, configuration, and testing of POS hardware and software at concession stands.
• Provide first-level technical support to concession stand staff during events.
• Monitor POS systems during operations and respond quickly to hardware or software issues.
• Perform routine maintenance and updates on POS terminals, printers, and network connections.
• Assist with inventory and documentation of all POS equipment.
• Work closely with IT team to escalate and resolve complex issues.
• Help train end users on basic POS functionality and troubleshooting procedures.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requirements

• Currently pursuing a degree in IT, Computer Science, or a related field.
• Basic understanding of computer hardware, networking, and operating systems.
• Familiarity with POS systems is a plus, but not required.
• Strong problem-solving and communication skills.
• Ability to work flexible hours, including evenings and weekends during events.
• Must be reliable, detail-oriented, and able to work independently in a fast-paced environment.
• Ability to lift and move POS equipment (up to 30 lbs).
• Comfortable working in a stadium, arena, or outdoor venue environment.

What You’ll Gain

• Hands-on experience supporting real-time POS operations.
• Exposure to IT operations in a live event and retail setting.
• Opportunity to contribute to the success of major events and gain valuable resume experience.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE).

Pay

The hourly rate for this position is $16.00.

Benefits

• Comprehensive benefit programs and services for eligible employees including medical, dental, and vision.
• Work/life resources.
• Retirement savings plans like 401(k).
• Paid days off such as parental leave and disability coverage.

Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.