IT Intern Summer-Fall 2026 Counce Mill

Position Summary

The purpose of this position is to develop an intern to provide implementation, configuration, support and troubleshooting of all hardware, operating systems, applications and policies related to desktops, laptops, tablets, mobile devices and kiosk machines in the end user environment. This position is part of the Information Technology Systems department, End-User Systems Support group. This person will interface with internal and external end-users to support and maintain end-user computing needs.

Principal Accountabilities

• Know and follow policies and procedures of the company
• Share information that would benefit other members of the team
• Find ways to improve the delivery of service to our customers
• Deploy, utilize and troubleshoot SCCM Agent connectivity, remote control, inventory queries and reports
• Provide in person and remote support of other team members, support engineers and end users
• Perform different methods of application packaging and deployment such as in machine and/or user environments, batch file scripting, VBS, AutoIT, Powershell, MSI, and InstallShield
• Internet Explorer browsing configuration, security, troubleshooting and browser customizations
• Desktop hardware and operating system security, access and controls via Powershell, Active Directory, Remote Desktop Connectivity and Group Policy

Education

• Basic Qualifications: Bachelor of Science, Information Technology Systems or equivalent
• Work Experience: Applicant should have familiarity with application versus Network Security administration. Applicant should have familiarity with Local and Wide Area Networks. Applicant should have familiarity with investigating and resolving first echelon help desk service requests.

Skills

• Demonstrated mastered basic keyboarding and editing skills
• Must be Windows Operating Systems literate
• Strong organizational skills to handle numerous details, deadlines, and requests
• Ability to adapt to and work effectively and independently in a fast paced, multitasking environment
• Ability to evaluate and prioritize tasks for efficiency and completeness
• Effective communicator, verbal and written
• Ability to work overtime as needed
• Ability to interact effectively and professionally with all levels of plant and corporate personnel and with customers and vendors
• Ability to lift and move 50lbs of equipment when needed

Preferred Qualifications

• Previous work experience in related ITS areas preferred
• Knowledge of Active Directory, Powershell, and Wireshark a plus

Compensation And Benefits

• Starting salary range for position: $25.00 - $30.00
• Paid Holidays
• Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
• Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.

Disclaimer

The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law. PCA is an Equal Opportunity Employer Qualified Applicants must apply at careers.packagingcorp.com to be considered.