IT Intern

Essential Job Functions

• Configure, maintain, and support PCs and laptops
• Provide IT support in-person and over the phone
• Install, upgrade, and troubleshoot a variety of software and hardware
• Create, manage, and maintain network/email accounts
• Troubleshoot remote access issues
• Install and support local and network printers
• Setup and troubleshoot mobile devices: iOS & Android
• Support and troubleshoot copiers, scanners, and printers
• Accurately manage, document and close helpdesk tickets as assigned

Physical Requirements And Working Conditions

• The job will require sitting in an indoor office environment
• The need to visually read various written materials including, but not limited to paper documents and computer monitors
• The job may also require standing, bending, walking, lifting up to 50 lbs., carrying, pushing, pulling, climbing, kneeling, crouching, driving, and airline travel
• The incumbent will have the ability to use standard office equipment such as PC, printer, telephone, calculator, copy and fax machines