IT Intern

What You Can Expect

The primary purpose of the IT Intern role is to provide technical assistance to ENGIE NA's computer users regarding computing problems in an office environment, such as password resets, hardware issues, and application/laptop/desktop problems. Additional responsibilities include imaging laptops, migrating users, hardware deployments, working in a cross-domain environment, and multi-system support.

What You Will Do

• Ability to work independently
• Responding to internal customers calling to report problems and resolving technical problems
• Utilizing a customer service attitude and approach to providing assistance and solutions
• Cooking with users to determine computing needs and order hardware as appropriate
• Prioritizing requests based on severity and commercial prioritization
• Managing root cause analysis and preventive measures to ensure effective problem resolution
• Assuming ownership for critical problems with proactive communication and follow through to completion
• Carrying out other duties as assigned

What You’ll Bring

• Must be at least a second-year student pursuing an undergraduate or graduate degree in business administration, computer science, or information systems

Additional Details

• Interns must be enrolled in good standing at the commencement of the intern semester
• This role requires attendance at the office daily
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

• Hourly Range: $24.50 to $33.50 USD hourly

Why ENGIE?

• ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!
• Join us as we develop energy that is renewable, efficient, and accessible to everyone.
• At ENGIE, every talent has a role to play in the adventure of the century.
• Make a difference and enjoy a fulfilling professional experience.
• Take on exciting challenges and build a career path that reflects who you are.

Business Unit

• GBS

Division

• GBS

BS - IT

Legal Entity

• ENGIE North America Inc.

Company Name

• ENGIE North America

Minimum Base Salary

• Not specified

Maximum Base Salary

• Not specified

Pay Basis

• Hourly