IT Infrastructure Engineer III / Senior

About the role

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Responsibilities

• Support and maintain SCADA and related infrastructure that enables renewable and fossil generation facilities to operate reliably
• Partner with generation teams to troubleshoot issues, support applications, and improve system performance
• Travel to generation sites to provide hands-on support and represent the IT team as a trusted technical partner
• Work on infrastructure projects that strengthen security, reliability, and future readiness of generation systems
• Participate in a 24x7x365 rotational support model to help ensure continuous operations (standard schedule M–F, 8–5)

Requirements

• Experience supporting IT infrastructure and applications in an operational or industrial environment
• Knowledge of renewable generation systems (primary) and fossil generation systems (secondary)
• Background working with SCADA or similar operational technology environments
• Willingness and ability to travel to generation sites and serve as the “face” of the IT team
• A collaborative, service-oriented mindset with a focus on reliability, safety, and customer support

Qualifications

• IT Infrastructure Engineer III: Bachelors' degree in Information Technology or related field, plus 5 years of prior relevant experience
• IT Infrastructure Engineer Senior: Bachelors' degree in Information Technology or related field, plus 7 years of prior relevant experience

Preferred Special Skills, Knowledge or Qualifications

• Proficient in maintaining/troubleshooting SCADA human to machine interface (HMI) platforms with associated applications within renewable and fossil generation environments
• Troubleshooting; installing and repairing PC hardware and software; advanced design, maintenance and repair of servers; applying creative solutions to business problems to ensure business needs are most effectively met; advanced information system configuration management
• Knowledge of all infrastructure technologies (compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open source packages and solutions, virtual and cloud including IaaS, PaaS and SaaS); infrastructure management tools and monitoring tools; solution sizing for hardware/software platforms; industry standard security requirements and designs
• Knowledge of renewable and fossil generation plant equipment, including inverters, controllers, and tracking systems
• Skilled in configuring and supporting industrial control-system communications using SEL, Modbus, DNP3, OPC and other protocols
• Experience supporting battery management systems, including troubleshooting issues and interfacing with vendors
• Experience providing network support, including troubleshooting, configuration, and performance monitoring
• Proficient in server administration across virtualized and physical environments for both Windows and Linux systems. This includes assisting with the design of systems and ensuring architecture standards are met
• Hands-on experience managing and supporting Active Directory, including user/group administration and policy management

Benefits

APS offers competitive benefits including health insurance, retirement plans, and paid time off.

Pay

The salary range for this position is $120,000 - $150,000 annually.

Schedule

This position requires a 24x7x365 rotational support model with a standard schedule of M–F, 8–5.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.