IT Infrastructure Engineer

About the role

We are seeking an Infrastructure Engineer to serve as the long-term technical owner of virtualization, server, storage, backup, and network infrastructure supporting critical SCADA and engineering systems. This is a hands-on senior individual contributor role responsible for operational reliability, high availability, cybersecurity alignment, and disaster recovery readiness across VMware and Hyper-V environments. The ideal candidate has experience supporting production OT/industrial environments and understands the accountability required for systems that directly impact operational uptime.

This role participates in on-call rotation, supports scheduled plant outage patch windows, and serves as a primary escalation point for infrastructure-related incidents.

Responsibilities

• Infrastructure & Virtualization Ownership
  • Own lifecycle management of VMware ESXi/vCenter and Microsoft Hyper-V environments.
  • Design, maintain, and optimize HA clusters (VMware HA/DRS and Hyper-V Failover Clustering).
  • Perform hypervisor patching, upgrades, and lifecycle management.
  • Optimize virtual machine performance and resource allocation.
  • Maintain standardized templates and configuration governance.
• Backup & Disaster Recovery (Veeam)
  • Administer and optimize Veeam Backup & Replication.
  • Define and maintain RPO/RTO targets for critical systems.
  • Perform periodic restore validation and disaster recovery testing.
  • Maintain documented recovery procedures and DR runbooks.
  • Manage multi-site backup strategies, including full and incremental backups.
• Networking & Security
  • Deploy and troubleshoot enterprise networks, including Firewalling, routing, and switching/VLAN architecture.
  • Support routing fundamentals and firewall rule governance.
  • Maintain secure IT/OT segmentation design.
  • Support patch compliance and vulnerability remediation initiatives.
  • Participate in firewall reviews and security hardening efforts.
  • Familiarity with industrial protocols (Modbus, DNP3, OPC-UA) preferred.
• Operational Excellence & Incident Response
  • Serve as a senior escalation point during infrastructure incidents.
  • Lead root cause analysis (RCA) following outages or service degradation.
  • Monitor infrastructure performance, storage health, and system capacity.
  • Proactively identify risks and implement mitigation strategies.
  • Develop and maintain infrastructure standards, SOPs, and documentation.
• Availability & Support Expectations
  • Participate in on-call rotation.
  • Support scheduled maintenance during plant outage windows.
  • Support occasional off-hours deployments as required.
  • Ensure minimal operational disruption during maintenance activities.

Requirements

Required Qualifications

• Must have permanent authorization to work in the United States.
• 7+ years of infrastructure engineering experience in production environments.
• Strong hands-on experience with:
  • VMware ESXi and vCenter
  • Microsoft Hyper-V (Failover Clustering, Live Migration)
  • Veeam Backup & Replication
  • Enterprise networking (Firewalling, switching, VLANs, routing fundamentals)
• Experience in managing high-availability production systems.
• Experience in depth with network devices (Firewalls, Routers, Switches).
• Strong troubleshooting skills across compute, storage, and network layers.
• Experience participating in on-call escalation rotations.
• Strong documentation and operational discipline.

Preferred Qualifications

• Experience supporting SCADA, industrial, or regulated environments.
• Familiarity with NERC CIP or similar compliance frameworks.
• Experience with SAN/NAS storage technologies.
• Scripting experience (PowerShell preferred).
• Cloud and Hybrid deployments.
• Automation experience with Terraform, Ansible, or equivalent.
• Experience supporting hybrid IT/OT infrastructure.

Benefits

• Base salary of $100,000 - $130,000 (dependent on experience).
• Expected travel: 10%.
• Generous time off and holiday policy.
• Remote flexibility.
• Flexible time off.
• Comprehensive benefits package.
• Career progression opportunities.
• 401k match.
• Stock options.
• Home office set up allowance.