IT Infrastructure Delivery Manager

About the role

Graco manufactures and markets premium equipment to move, measure, control, dispense and spray a wide variety of fluid and powder materials. This role, based at our Minneapolis office (transitioning to our new headquarters in Dayton, MN in 2027), leads end-to-end delivery of enterprise technology solutions and the infrastructure initiatives that support them. The Principal IT Delivery Manager drives cross-functional planning, integrated execution, and implementation of strategic roadmap initiatives while building strong partnerships with stakeholders at all levels. The position ensures delivery of high-quality, scalable, and innovative technology solutions that enable Graco’s business objectives and support operational excellence.

Responsibilities

• Own end-to-end delivery for IT infrastructure projects, ensuring initiatives are delivered on time, within budget, and to the highest quality while aligning with business priorities and enterprise technology roadmaps.
• Lead delivery workstreams across infrastructure, platform, security, networking, cloud, data center, and operations teams to achieve coordinated execution and successful project outcomes.
• Drive the planning and implementation of enterprise infrastructure initiatives — including cloud platforms, network modernization, data center, hosting, security, and infrastructure readiness efforts — ensuring sequencing and dependencies are managed effectively across related business and technology projects.
• Lead cross-functional planning, sequencing, and integration for IT infrastructure initiatives, ensuring infrastructure workstreams are coordinated with application, platform, security, business, and operations teams.
• Manage infrastructure resource planning across engineering, operations, cloud, network, security, and endpoint teams, while aligning availability and dependencies with application and business project needs.
• Drive delivery with infrastructure technology vendors, system integrators, managed service providers, and application teams to support successful implementation of critical enterprise initiatives.
• Oversee infrastructure environment planning and readiness, ensuring compute, network, cloud, security, endpoint, and shared service environments are available, stable, and aligned to project and application delivery timelines.
• Proactively identify, assess, and mitigate risks and issues that may impact delivery, escalating as necessary to ensure timely resolution while ensuring stakeholders are informed and consulted.
• Establish and enforce delivery standards, best practices, KPIs and metrics to ensure consistent, high-quality outcomes across all projects.
• Collaborate with both technical and non-technical stakeholders. Drive a culture of accountability with all team members and stakeholders.
• Drive continuous improvement by leveraging feedback, lessons learned, and industry best practices to enhance delivery processes and team performance.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related field; equivalent infrastructure delivery experience may be considered.
• 7+ years of experience in IT project, program, or delivery management, with demonstrated success leading complex infrastructure initiatives in a large-scale enterprise environment.
• Strong project management skills across scope, schedule, budget, resource planning, dependency management, risk and issue management, change control, communications, status reporting, stakeholder alignment, and executive-level governance.
• Experience delivering infrastructure projects such as cloud migrations, network modernization, data center, hosting, identity and access management, cybersecurity, endpoint, collaboration, observability, and infrastructure platform upgrades.
• Ability to lead infrastructure readiness and integration workstreams that support enterprise application, business transformation, facility, merger and acquisition, and operational technology initiatives.
• Proven track record managing cross-functional infrastructure teams, vendors, managed service providers, system integrators, and business stakeholders to deliver large-scale technology roadmaps.
• Experience applying waterfall, Agile, Scrum, Scrumban, hybrid, and stage-gate delivery methods based on project complexity, risk, and enterprise governance needs.
• Strong understanding of infrastructure architecture, cloud platforms, networking, data centers, identity, security, endpoint services, service management, operational readiness, and integration with application delivery teams.
• Excellent communication, facilitation, leadership, stakeholder management, vendor management, negotiation, decision-making, and conflict-resolution skills.
• Ability to manage multiple infrastructure priorities, balance competing demands, and drive disciplined execution in a fast-paced, dynamic enterprise environment.
• Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).

Preferred Qualifications

• Master's degree in a relevant field.
• Experience in the manufacturing industry or other complex, process-driven environments.
• PMP, ITIL, CSPO, CSM, and/or related certifications.
• Cloud or infrastructure certifications (e.g., Azure Solutions Architect, AWS Certified Solutions Architect, Cisco, or equivalent).
• Proven success with cloud modernization and digital transformation initiatives.

Key Competencies

• Strategic Vision: Ability to develop a clear, long-term roadmap aligned with business goals.
• Leadership & Collaboration: Proven history of managing cross-functional teams and working with both technical and non-technical stakeholders.
• Proactivity: Strong attention to detail and proactive problem-solving skills.

Benefits

• Medical and dental coverage.
• Stock purchase plan.
• 401(k) retirement plan.
• Tuition reimbursement.
• Graco is proud to be named a Best Place to Work by Fortune Magazine in 2016, 2018, 2019, 2021, and 2022.

Pay

The base pay range for this position is $111,100.00 - $194,400.00, exclusive of fringe benefits or other compensation. The final base hourly rate will be determined based on factors such as geographic location, skills, competencies, education, and/or experience. Internal equity of current employees will also be considered.