IT Implementation Project Manager - Remote

About the role

Ferguson, a Fortune 500 company, is a leading source of quality supplies for industries including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates across 1,700 locations, Ferguson is dedicated to making complex projects simple, successful, and sustainable.

The IT Implementation Project Manager leads and coordinates the successful delivery of IT infrastructure projects supporting Ferguson's branch and corporate operations. This role manages planning, execution, and implementation of voice, data, network, wireless, and telecommunications initiatives, ensuring projects are delivered on time, within budget, and aligned with business and technical requirements.

This fully remote position can be based anywhere in the United States.

Responsibilities

• Manage and deliver multiple IT infrastructure and implementation projects, ensuring scope, timelines, budgets, and business objectives are achieved.
• Coordinate network, voice, wireless, cabling, and infrastructure deployments for branch and corporate locations.
• Review site surveys, technical documentation, and construction plans to define project requirements and implementation plans.
• Partner with Facilities, Engineering, vendors, and business collaborators on new builds, relocations, renovations, and technology upgrades.
• Manage vendor relationships, including Statements of Work (SOWs), Bills of Materials (BOMs), procurement, and contractor activities.
• Oversee installation, testing, and validation of infrastructure solutions, ensuring compliance with company and industry standards.
• Coordinate voice, data, and network services while ensuring MDF/IDF, cabling, and hardware installations meet requirements.
• Maintain project documentation, budgets, purchase orders, and updates within ServiceNow, CMDB, and project management tools.
• Provide project communications, status reporting, and customer updates throughout the project lifecycle.
• Collaborate with Engineering, Project Management, and Support teams to ensure successful implementations and operational readiness.
• Represent Ferguson professionally while providing excellent customer service.
• Follow all company policies, procedures, and safety requirements.
• Support company initiatives, goals, and continuous improvement efforts.

Requirements

• 2-4 years of experience in IT project coordination/management, IT infrastructure implementation, telecommunications, networking, or a related technology environment.
• Experience supporting or managing IT infrastructure projects, including structured cabling, inside and outside plant connectivity, and Ethernet and copper-based network environments.
• Working knowledge of voice and data technologies, including VoIP, routing, switching, wireless networking, and telecommunications infrastructure.
• Proficiency with Microsoft Office Suite and ServiceNow.
• Experience with Visio, SharePoint, or other diagramming and collaboration tools.
• Ability to effectively prioritize workload and manage multiple concurrent projects while meeting deadlines.
• Demonstrated ability to work independently and exercise good judgment in a fast-paced environment.
• Strong time management, organizational, and project coordination skills.
• Exceptional attention to detail and commitment to delivering quality results.
• Ability to quickly learn new technologies, processes, and business requirements and apply them effectively.
• Strong analytical, problem-solving, and troubleshooting skills, with the ability to identify and resolve complex issues involving service providers, network infrastructure, hardware, and related technologies.
• Excellent verbal and written communication skills, with the ability to effectively interact with technical and non-technical participants.
• Proven ability to collaborate across multi-functional teams and build strong working relationships with internal associates, vendors, and project partners.

Skills

• Solid understanding of IT infrastructure, networking, telecommunications, and implementation projects.
• Understanding of project management principles and standard processes.
• Experience with Microsoft Office, ServiceNow, Oracle, Visio, and related project management tools.
• Strong leadership, organizational, and project coordination skills.
• Good communication, presentation, and customer management abilities.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to handle multiple priorities and adapt in a fast-paced environment.
• Self-motivated with the ability to work independently and collaboratively across teams.
• Good interpersonal and facilitation skills with the ability to form relationships across all levels of the organization.

Benefits

Ferguson offers a holistic approach to benefits, supporting mental, physical, and financial well-being. Benefits include:

• Health, dental, and vision insurance.
• Paid time off.
• Life insurance.
• 401(k) with company match.
• Mental health coverage.
• Gender-affirming and family-building benefits.
• Paid parental leave.
• Associate discounts.
• Community involvement opportunities.

Pay

Actual pay rate may vary depending on location and candidate qualifications. The estimated pay range for this position is:

• $5,444.76 - $9,537.00 per month (for salaried roles).

This role is bonus or incentive plan eligible. Starting wage may be higher in certain locations based on local or state wage requirements.