IT HR Technology Product Owner

About the role

Norton Rose Fulbright is seeking a dedicated and experienced IT HR Technology Product Owner to manage the product lifecycle for HR platforms and applications. This role partners with HR, IT, InfoSec, Finance, and vendors to translate business needs into scalable, secure, and compliant solutions that improve employee experience and enable efficient HR operations.

Responsibilities

• Define and communicate product vision, strategy, and roadmap for HR technology, aligning with HR and enterprise priorities to ensure a cohesive HR tech landscape
• Partner with HR to develop business cases to gain approval for product or service investment
• Partner with Enterprise Architecture for vendor selection to ensure alignment to product delivery strategy
• Own the end-to-end product delivery lifecycle: intake and discovery, defining MVPs and incremental releases, prioritization, delivery execution, release planning, and adoption
• Facilitate quarterly/half-year planning to align roadmap priorities with stakeholders (e.g., program increment planning, release planning, and dependency management across HR and IT teams)
• Partner with HR Business Process Managers (BPMs) and HRIS to map processes, simplify workflows, and optimize the employee and manager experience
• Lead cross-system integrations and data flows, coordinating with integration and data teams
• Ensure solutions meet privacy, security, and compliance requirements (e.g., access controls, segregation of duties, audit readiness, data retention)
• Oversee vendor relationships, including support models, SLAs, renewals, and the evaluation of new HR technology capabilities
• Drive change management and adoption: communications, training, job aids, release notes, and stakeholder readiness for assigned technology
• Define and track success metrics and delivery health (e.g., process cycle times, adoption, data quality, ticket trends, NPS/CSAT, lead time/throughput) and continuously improve based on insights
• Manage risks, dependencies, and tradeoffs; plan against team capacity/velocity; align on sprint goals and Definition of Ready/Done; escalate decisions and remove blockers to keep delivery on track
• Maintain system health and governance: environment/release coordination, change calendar alignment, configuration standards, documentation, and knowledge transfer to support teams

Requirements

• Bachelor’s degree in Information Systems, Business, HR, or a related field
• 5+ years of experience in product management/product ownership, business systems, or HR technology roles
• Hands-on experience delivering enhancements in Workday; ability to translate HR requirements into system configuration and technical deliverables
• Experience working in Agile delivery models (e.g. Scrum); proficiency with backlog management, user story writing, and iteration planning
• Strong stakeholder management skills, including facilitating workshops, aligning priorities, and communicating tradeoffs
• Knowledge of HR data concepts and reporting/analytics; understanding of integrations, APIs, and middleware concepts (technical depth appropriate for partnering with developers)
• Working knowledge of security and privacy practices in enterprise SaaS platforms (role-based access, least privilege, audit controls)
• Excellent written and verbal communication skills; ability to communicate

Qualifications

• Strong background working with HR systems and processes, including expertise in Workday and human resources operations
• Experience supporting HR functions in a legal environment is highly preferred

Skills

• Strong stakeholder management skills, including facilitating workshops, aligning priorities, and communicating tradeoffs
• Knowledge of HR data concepts and reporting/analytics; understanding of integrations, APIs, and middleware concepts (technical depth appropriate for partnering with developers)
• Working knowledge of security and privacy practices in enterprise SaaS platforms (role-based access, least privilege, audit controls)
• Excellent written and verbal communication skills; ability to communicate

Benefits

Norton Rose Fulbright US LLP offers a comprehensive and competitive benefits package that supports you, your health, and your family. Benefit packages include access to three medical plans, dental, vision, life, and disability insurance. Employees can also access pre-tax benefits such as health savings and flexible spending accounts. Norton Rose Fulbright helps provide financial security by allowing employees to participate in a 401(k) savings plan and profit-sharing plans if eligible. Full-time employees are eligible to access fertility benefits designed to support fertility and family-forming journeys. In addition to the Firm’s health and welfare benefits above, we offer a competitive paid time off plan, which provides a minimum of 20 days off based on your role and tenure with the firm. The firm offers a generous paid parental leave benefit allowing parents to take a minimum of 14 weeks of paid leave to bond with your newborn, or adopted child(ren). Employees are also entitled to 11 Firm holidays.

Pay

The salary range for this role is $80,000 - $120,000 annually, commensurate with experience and qualifications.

Schedule

This position is ideally located in Houston, Texas, but can be based in any of our US offices. We offer a hybrid schedule which is primarily remote with in-office meetings as needed each month.