IT Help Desk Specialist
Cottingham & Butler · Platteville, WI · 2 wk ago
On-siteInformation TechnologyFull-time
Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home.
Responsibilities
- Answer, log, and troubleshoot all help desk calls.
- Procure, deploy, and inventory desktop hardware and software.
- Ensure proper security levels are in place for hardware and software.
- Consult with end-users to identify cellular device needs and make recommendations for services.
Benefits
- Medical, Dental, Vision Insurance (most benefits start day 1)
- Flex Spending or HSA
- 401(k) with company match
- Profit-Sharing/Defined Contribution (1‑year waiting period)
- PTO/Paid Holidays
- Company‑paid short‑term and long‑term Disability
- Maternity Leave/Parental Leave
- Subsidized Parking
- Company‑paid Term Life and Accidental Death Insurance