Jobs · Information Technology · Wisconsin

IT Help Desk Specialist

Cottingham & Butler · Platteville, WI · 2 wk ago
On-siteInformation TechnologyFull-time

Cottingham & Butler is looking to add an IT Help Desk Specialist to our team. Our IT Help Desk Specialists are the front-line technical support for our employees in office and working from home.

Responsibilities

  • Answer, log, and troubleshoot all help desk calls.
  • Procure, deploy, and inventory desktop hardware and software.
  • Ensure proper security levels are in place for hardware and software.
  • Consult with end-users to identify cellular device needs and make recommendations for services.

Benefits

  • Medical, Dental, Vision Insurance (most benefits start day 1)
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1‑year waiting period)
  • PTO/Paid Holidays
  • Company‑paid short‑term and long‑term Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company‑paid Term Life and Accidental Death Insurance

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