IT Generalist Intern

About the role

We're committed to bringing passion and customer focus to the business. We are looking for a curious, motivated Technology Intern to join the LucyRx Engineering & Technology team.

Role And Responsibilities

• Participate in stakeholder discovery sessions to help capture business and functional requirements
• Translate stakeholder conversations into clear, structured user stories, acceptance criteria, and workflow documentation
• Act as a bridge between engineering and business teams, asking the clarifying questions that often go unasked
• Aid in analyzing existing system behavior and identifying gaps between what the system does and what users need
• Support sprint planning and backlog grooming by preparing materials and keeping context organized
• Use AI tools (such as Claude, Copilot, or ChatGPT) to accelerate documentation, research, summarization, and analysis tasks
• Help prototype lightweight internal tools or process automations using AI-assisted development
• Contribute to the team’s growing practice of responsible AI usage in a HIPAA-regulated environment

Qualifications And Education Requirements

• Currently pursuing a degree in Computer Science, Information Systems, Software Engineering, Business Information Technology, or a related field
• Genuine interest in technology, software, and how digital products are built
• Demonstrated use of AI tools (Claude, ChatGPT, Copilot, Gemini, or similar) in academic or personal projects — we want to see that you lean on these tools naturally
• Strong written and verbal communication skills — you can explain technical ideas to non-technical people and vice versa
• Organized, detail-oriented, and comfortable switching contexts across different workstreams
• Self-starter mentality — you ask questions, figure things out, and follow through independently

Preferences

• Exposure to software development in Java, Python, JavaScript, or similar
• Familiarity with Agile/Scrum methodologies, sprint ceremonies, or project tracking tools like Jira
• Coursework or experience in healthcare, health IT, or regulated industries
• Experience writing user stories, test cases, or functional specifications
• Basic knowledge of SQL or data querying
• Interest in product management, technical program management, or engineering leadership as a career direction