IT Gaming Systems Specialist (7063)

About the role

This position supports the configuration, monitoring, maintenance, and administration of gaming-related systems and associated IT infrastructure. The role ensures systems remain available, secure, and compliant.

Responsibilities

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Deliver our Five Star Experience to Guests and all Team Members by embodying our Mission Statement and Service Promise while adhering to department service standards.
• Serves as an escalation point for gaming systems, system interfaces, and related IT infrastructure.
• Maintains confidentiality of gaming systems, applications, data, and access credentials.
• Supports projects related to gaming systems and infrastructure enhancements as assigned.
• May be placed on-call and required to respond during non-scheduled hours to support gaming operations.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS) and applicable gaming regulations.

Qualifications

• A High School Diploma or GED is required.
• One (1) year of related IT systems, technical support, or operations experience is preferred.
• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.