It Field Technician

This IT Field Technician will provide computing services and support to 16 client-owned dental practices and schools, requiring travel across the Triad area and other locations in North Carolina. As the public face of the IT department, this role represents the user perspective in all technical operations and project activities, ensuring the smooth operation of all IT systems within the dental clinics, including hardware, software, and network infrastructure.

Responsibilities

• Provide on-site IT support and troubleshooting for hardware, software, and network infrastructure in dental clinics and schools.
• Install, deploy, and image desktop systems and related equipment.
• Represent the user perspective in technical operations and project activities.
• Travel across the Triad area and other North Carolina locations as needed.

Requirements

• Bachelor’s degree in Computer Science or equivalent combination of education and experience.
• Dental management software certification (e.g., Dentrix, Eaglesoft, Epic) preferred.
• Entry-level experience in IT support, troubleshooting, and hardware/software deployment.

Skills

• Hardware and desktop troubleshooting
• Installation and deployment of IT systems
• Imaging and configuration of desktop environments

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance
• Critical illness, accident, and hospital insurance
• 401(k) Retirement Plan (pre-tax and Roth post-tax contributions available)
• Life insurance (voluntary life & AD&D for employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time off/leave (PTO, vacation, or sick leave)

Pay

$20.00 - $22.00/hour.

Schedule

This is a fully onsite, contract position based in High Point, NC.

This position is anticipated to close on August 11, 2026.