IT Executive Assistant

Sweetwater, the nation's number one online retailer of music instruments and pro audio gear, is seeking an organized, detailed, and driven Executive Assistant to support our growing IT Team.

About the role

Working with a high degree of autonomy, the Executive Assistant to the CIO provides executive-level support to the CIO and VP of IT, managing complex calendars, travel, communications, and daily operations for a 200+ person IT organization. As the primary point of contact for the office of the CIO, this role exercises independent judgment to triage, redirect, and decline requests on the executives' behalf, handling confidential personnel, vendor, and budget matters with discretion.

Responsibilities

• Calendar and scheduling management for the CIO and VP of IT, including resolving competing priorities and protecting executive time
• Manage and organize the monthly department credit statement, including tracking down missing invoices
• Ensure the CIO's messaging is conveyed accurately in real time; partnering with the Technical Writing team to scope, prioritize, and schedule content
• Prepare agendas and materials, record minutes, and track action items to completion
• Develop presentations for cross-functional business audiences, from rough direction through final format
• Coordinate special departmental initiatives and track project milestones across IT teams
• Coordinate executive travel, itineraries, and post-trip expense reconciliation
• Handle purchase requests, vendor documentation, budget support, office space and supplies, and onboarding logistics

Requirements

• Bachelor's Degree in Communications, Business, or related field
• 3-5+ years of experience as an Executive Assistant supporting C-Level and VP positions
• Excellent written and verbal communication skills
• Strong experience in technical tools such as Excel, PowerPoint, and other Microsoft Office Suite tools
• Experience in advanced data tools such as Looker, Power BI, or others preferred
• Ability to translate technical content into clear business language for non-technical audiences
• Ability to handle multiple projects at once while under tight deadlines

Ideal Team Player Qualities

• WOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiences
• Gets Things Done – You have a great work ethic and move through tasks with a sense of urgency
• Obsesses over the Details – You are committed to paying attention to the details
• Drives Continuous Improvement – You are always focusing on effective and efficient work and ways to get better
• Develops the Future – You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journey

Relocation to our state-of-the-art campus in Fort Wayne, IN is required.

About Sweetwater

Sweetwater’s culture is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn, and grow from each unique perspective and experience.