IT ERP Manager Hybrid

About the role

The IT ERP Manager is a hands-on leader responsible for the ownership, support, and continuous improvement of the company’s seven (7) Microsoft Dynamics 365 Business Central ERP instances across multiple business entities. This role ensures Business Central effectively supports manufacturing, supply chain planning, MRP, procurement, sales order management, inventory, accounting, and reporting. The position operates within a customized Business Central environment and requires quickly understanding existing system behavior, stabilizing operations, and partnering with vendors to incrementally align the platform with best practices. The role combines functional and technical ERP expertise, project delivery accountability, stakeholder management, ERP vendor management, and team leadership to deliver reliable ERP solutions and measurable business improvements.

Responsibilities

• Own the Microsoft Dynamics 365 Business Central ERP platform and related applications and data integrations, ensuring system stability and availability; this includes hands-on involvement in project delivery, enhancements, customizations, support, and licensing
• Provide ERP design and configuration expertise for manufacturing operations, supply chain planning, MRP, inventory, purchasing, sales orders, shipments, invoicing, accounting processes and internal controls
• Lead ERP-related projects and enhancements from request through delivery, ensuring scope, timeline, adoption, and business outcomes are achieved
• Manage stakeholder relationships; translate business priorities into practical ERP solutions and clear delivery plans
• Lead, manage, and prioritize work for a small ERP team and manage ERP vendors and third-party solution partners to drive improvements and deliver results
• Analyze and understand existing system configurations and customizations; identify opportunities to reduce complexity, improve maintainability, and align to Business Central best practices
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in Information Technology, Management Information Systems, or equivalent experience
• 5+ years of progressive ERP experience and expertise in a manufacturing environment, including…

Benefits

• 10 Paid Holidays
• Paid Vacation and Personal Time (starting day one)
• Four Weeks of Paid Parental Leave with no waiting period
• 401K Plan with Employer Match (fully vested on day one)
• Company-Funded Short-Term Disability
• Pet, Health, Vision, and Dental insurance
• Quarterly Company Events and Lunches
• Have a say in TAPCO Happenings by joining the Fun or Safety Committee