IT Epic Clinical Informatics Trainer
Qualifications
Certifications: Epic Certification - EPICEPIC
Driver's License - Illinois Secretary of State (ILSOS)
Education: Bachelor's Degree: Information Technology
Experience In Lieu of Education: Bachelor's Degree: Related Field
Work Experience: Office
About the role
The Informatics Trainer is an integral member of the Epic electronic health record (EHR) support team. Superior interpersonal, communication, training, and presentation abilities are key to this position. The Informatics Trainer will have a strong command of technology, be innovative, and utilize effective and creative problem-solving techniques. The role requires significant collaboration with Epic analysts, provider, nursing, and operational leadership.
Responsibilities
- Earn and maintain Epic certification or credentials
- Plan, schedule, and deliver training
- Adhere to standardized training curricula, class length, and delivery methods
- Provide follow-up support to users after training, as needed
- Assesses EHR skills of clinicians and providers and recommend appropriate training to promote end-user success
- Utilize approved survey tools to evaluate and measure the results of training
- Collaborate with clinical leaders, clinical staff, and providers to plan, prioritize, design, develop, implement, and evaluate EHR technology
- Maintain a collaborative relationship with team, clinicians, providers, other departments, and outside partners
- Function as a liaison between clinicians, providers, and information technology
- Train, round, and support end-users independently to achieve defined outcomes
- Ensure work is accurate and follows the format, style, and tone as set forth by leadership
- Utilize Epic reports to monitor provider and clinician mastery of the EHR and develop and deliver customized training to improve users Epic efficiency
- Serve as a resource for Super Users and departmental leaders regarding all EHR applications
- Communicate EHR-related information to customers via rounding, email, newsletters, videos, webinars, and other written materials to supporting the change management process
- Absist with downtime preparedness, including but not limited to, execution of the Epic business continuity plan
- Absist with EHR Integration Testing for Epic Updates
- Attend Epic educational offerings and share learnings with others to improve knowledge and educate the organizations we serve
- Engage in Epic build tasks as needed by the organization
- Research potential solutions, identify opportunities, track, and seek approval for enhancement requests, and assist in the prioritization and implementation of system changes
Requirements
Superior interpersonal, communication, training, and presentation abilities are key to this position. The Informatics Trainer will have a strong command of technology, be innovative, and utilize effective and creative problem-solving techniques. The role requires significant collaboration with Epic analysts, provider, nursing, and operational leadership.
Skills
Superior interpersonal, communication, training, and presentation abilities are key to this position. The Informatics Trainer will have a strong command of technology, be innovative, and utilize effective and creative problem-solving techniques. The role requires significant collaboration with Epic analysts, provider, nursing, and operational leadership.
Benefits
Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
Pay
The compensation range for this position is $29.45 per hour - $50.65 per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.
Schedule
Details about the schedule will be provided upon hiring.