IT Engineer - Infrastructure Network

About the role

Lumos is hiring a highly skilled and motivated IT Engineer – Infrastructure Network who will provide technology vision and hands-on leadership in the implementation, management, and optimization of enterprise infrastructure and network platforms for Lumos technology systems. You will provide strategic and tactical planning, development, evaluation, deployment, and ongoing infrastructure and enterprise network support of enterprise back-office platforms.

About Lumos

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After merging with North State in 2022, Lumos rose to become a leading fiber internet provider. As of April 1, 2025, Lumos joined forces with T-Mobile to launch T-Fiber—a joint venture blending Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before. We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We believe the possibilities of tomorrow can’t be built on the infrastructure of yesterday. When we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone. We are disruptors of the status quo, guided by a startup mindset—stepping up, moving first, and adapting as we go. Here, there’s no hierarchy, only hustle. We are servant leaders, confident in our purpose and humble enough to pay close attention to the details. We empower every team member to solve problems and find solutions for our customers and teammates by putting people first.

Responsibilities

• Securely maintain and support the internal and external corporate network infrastructure, including all routers, switches, firewalls, wireless, and virtual networking equipment.
• Assist with network system administration, including DNS, DHCP, and other IPAM functionality.
• Provide technical leadership across the company for network infrastructure.
• Create, maintain, and support secure communication between corporate networks and remote networks, including business-to-business VPN, remote access VPN, and cloud systems connectivity, with special emphasis on Salesforce and AWS environments.
• Administer and support various systems used by the information technology team, including virtual environments, identity and access management, and Windows and Linux systems.
• Implement and support monitoring of systems, both on-premises and in the cloud, using Splunk or similar systems.
• Develop and enhance monitoring configurations to ensure visibility.
• Evaluate escalation requests from front-line support teams and provide approvals or alternative guidance as required.
• Investigate reported incidents, creating thorough documentation of all activity and findings.
• Analyze complex issues and provide custom solutions to further business and customer needs involving networking, VPN services, firewall requests, and other networking services.
• Participate in and advise on routine vulnerability scans and penetration tests.
• Analyze vulnerability results and manage the remediation process.
• Establish vulnerability performance indicators and develop reports.
• Collaborate with other infrastructure team members on identity management and multi-factor authentication.
• Participate in network and security design, configuration, and testing activities for both corporate and customer-facing network infrastructure.
• Investigate, test, recommend, and implement related technologies.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, or related field, or equivalent experience (M.S. preferred).
• 5+ years of experience in a network infrastructure administration role.
• Network-related certifications (e.g., CCNA, CCNP, CCIE, PCNSE) preferred.
• Demonstrated experience with complex LAN, VxLAN, WAN, and multi-site Data Center routing, switching, and ISP environments in multiple vendor environments, including Cisco and VMware virtual networking.
• Demonstrated experience with Cisco ACI network micro-segmentation in a multi-Pod environment.
• Strong understanding of network routing and switching protocols, including BGP, OSPF, EIGRP, and network services such as DNS, DHCP, and IPAM and associated management systems.
• Strong familiarity with firewall and VPN technologies in a Palo Alto ecosystem with multiple firewalls managed by Panorama.
• Experience with cloud network and/or security, specifically Azure and Oracle Cloud Infrastructure.
• Familiarity with network configuration, automation tooling, telemetry, and authentication technologies.
• Familiarity with enterprise-level wireless networking and associated systems and controllers, with preference for Aruba experience.
• Familiarity with SIEM technologies, Splunk preferable.
• Resourcefulness and self-motivation with the ability to work independently.
• Strong time management skills and attention to detail.
• Ability to multi-task activities with shifting priorities.

Physical Requirements

• Regular use of computers, phones, and standard IT equipment.
• Ability to move and transport equipment weighing up to 50 lbs.
• Frequent standing, walking, bending, and reaching during equipment installation or servicing.
• Travel to Lumos locations as needed, including occasional overnight stays.
• Work in office, field, and construction site environments in various weather conditions.
• Continuous use of vision, hearing, speech, and reasoning to perform job duties.

Benefits

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off & Paid Holidays.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life’s challenges.
• 401K plan with up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.