IT Engineer
Virginia Department of Veterans Services · Richmond, VA · 1 mo ago
Engineering$28.98/hrPart-time
We need to produce HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). The posting includes:
Title: IT Engineer State Role Title: Info Technology Specialist I Hiring Range: $28.98/hr Pay Band: Part-time (Hourly) Agency: Dept of Veterans Services Location: DVS HQ-Richmond Agency Website: www.dvs.virginia.gov Recruitment Type: General Public - G
Then Job Duties paragraph.
Then Minimum Qualifications (list of duties? Actually they list many bullet-like statements). Then Additional Considerations (college coursework etc). Then Special Instructions (application confirmation). Then Contact Information (name, phone, email). Then inclusion statement about AHP etc.
We need to extract substantive content: about the role (maybe from first paragraph after title). Responsibilities: the list of duties under Job Duties and Minimum Qualifications? Actually Minimum Qualifications includes many ability statements; those could be Requirements/Qualifications/Skills. We need to decide sections.
We have Pay: Hiring Range: $28.98/hr Pay Band: Part-time (Hourly). So we have Pay and Schedule (Part-time). So we can include Pay section with that info, Schedule section with Part-time (Hourly). Benefits: not mentioned. So we omit Benefits.
About the role: maybe a short paragraph summarizing role: "The Virginia Department of Veteran Services seeks a part-time IT Engineer. This part‑time role will provide essential IT support for Headquarters and Department of Veteran Services (DVS) locations, including end‑user assistance, network support, and application troubleshooting."
Responsibilities: list of duties from Job Duties and Minimum Qualifications? The Job Duties paragraph is generic; Minimum Qualifications list many specific abilities. Could treat those as Responsibilities. But we also have Requirements/Qualifications/Skills sections. We need to avoid duplication. Perhaps:
- About the role: the introductory paragraph.
- Responsibilities: the list of duties (serve as first point of contact, support IT service desk, triage, resolve network issues, etc.) Actually many of those are abilities; but we can put them under Responsibilities.
- Requirements: maybe the minimum qualifications like "Ability to resolve network and infrastructure issues." etc. But that overlaps.
Better: Use sections as per typical job posting: About the role (summary), Responsibilities (duties), Requirements (minimum qualifications), Qualifications (preferred/additional considerations), Skills (maybe specific technical skills). But we must not create empty sections.
Let's extract:
About the role: The Virginia Department of Veteran Services seeks a part-time IT Engineer. This part‑time role will provide essential IT support for Headquarters and Department of Veteran Services (DVS) locations, including end‑user assistance, network support, and application troubleshooting.
Responsibilities: Could be the list of duties under Job Duties (serve as first point of contact, support IT service desk and triage, etc.) Actually the Job Duties paragraph is just one sentence; the Minimum Qualifications list many abilities that are more like responsibilities. Let's treat the Minimum Qualifications list as Responsibilities.
Requirements: Maybe the "Minimum Qualifications" heading itself is the qualifications. But we already used that for responsibilities. Hmm.
Alternative: Use sections: About the role (summary), Responsibilities (the list of duties from Job Duties), Requirements (the list of abilities under Minimum Qualifications), Qualifications (Additional Considerations), Skills (maybe specific technical skills like firewalls, routers, switches, wireless, VOIP, etc.) But we risk duplication.
We need to preserve all substantive information; we can include it in multiple sections as long as not contradictory? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but better to avoid redundancy but not required. However we should aim for a few substantive sections over many thin ones. So we should combine.
Maybe best: About the role (summary). Responsibilities (list of duties). Requirements (minimum qualifications). Qualifications (additional considerations). Skills (maybe we can extract specific technical skills from the responsibilities list). But that may be thin.
Alternatively, we could have: About the role, Responsibilities, Requirements, Qualifications. Pay, Schedule. That's 6 sections.
Let's map:
About the role: The Virginia Department of Veteran Services seeks a part-time IT Engineer. This part‑time role will provide essential IT support for Headquarters and Department of Veteran Services (DVS) locations, including end‑user assistance, network support, and application troubleshooting.
Responsibilities: Serve as the first point of contact for IT inquiries. Support the IT service desk and triage of IT issues. Ability to resolve network and infrastructure issues. Experience with set up, configure, upgrade, manage, and troubleshoot firewalls, routers, switches and other network devices. Ability to provide application support for all DVS applications and any standard desktop applications (Adobe, Microsoft, etc.). Ability to install and troubleshoot wireless access points and extenders. Ability to install voice and network cabling, IPsec, and various WAN and Internet service provider solutions. Experience with resolving issues related to desktop and laptop PC hardware, software, and operations, mobile devices (IOS and Android). Resolve issues related to voice / telephone systems (VOIP, analog, softphones, eFax, etc.). Ability to monitor computer systems and network performance. Provide technical opinions on various activities related to the design, documentation, implementation, calibration, repairs, and maintenance of network hardware and software. Attend regular team meetings. Collaborate consistently with supervisors and project stakeholders to align on goals, progress, and requirements. Collaborate with other team members to share daily duties and suggested troubleshooting methods and solutions. Maintain clear and proactive updates to the supervisor regarding task completion and progress. Track all end-user support activities through our ticketing system. Ability to track all IT assets. Document any changes to systems, update training and system documents, and write up new procedures to solve issues and problems. Demonstrate a professional and courteous attitude with all DVS staff and customers/clients (veterans & family), and support vendors, while communicating clearly and effectively with each. Coordinate and update the IT team calendar to reflect upcoming absences, travel plans, and operational activities. Maintain accurate tracking of IT projects and assignments delegated by IT leadership. Lead and coordinate IT projects as directed, ensuring effective planning, execution, and communication. Consistently complete assigned tasks within established timelines and performance expectations.
Requirements: Minimum Qualifications? Actually the above list is basically the Minimum Qualifications. But we could treat Requirements as: College coursework in related field or equivalent combination of education and experience preferred. IT training or related course is acceptable. (That's Additional Considerations). Hmm.
Qualifications: Maybe we can treat "Additional Considerations" as Qualifications.
Skills: Could be specific technical skills: firewalls, routers, switches, wireless access points, VOIP, etc. But we already have them in responsibilities.
Given the instruction to prefer few substantive sections over many thin ones, we could combine Requirements and Qualifications into one section called Requirements (or Qualifications). But we need to follow headings list: we can use any of those headings but only if we have content.
Thus we could have:
- About the role
- Responsibilities
- Requirements (includes minimum qualifications and additional considerations)
- Pay
- Schedule
We omit Benefits because not present.
We must not include empty sections.
Now we need to format as HTML:
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO etc). The posting includes:
Title: IT Engineer State Role Title: Info Technology Specialist I Hiring Range: $28.98/hr Pay Band: Part-time (Hourly) Agency: Dept of Veterans Services Location: DVS HQ-Richmond Agency Website: www.dvs.virginia.gov Recruitment Type: General Public - G
Then Job Duties paragraph.
Then Minimum Qualifications (list of duties? Actually they list many bullet-like statements). Then Additional Considerations (college coursework etc). Then Special Instructions (application confirmation). Then Contact Information (name, phone, email). Then inclusion statement about AHP etc.
We need to extract substantive content: about the role (maybe from first paragraph after title). Responsibilities: the list of duties under Job Duties and Minimum Qualifications? Actually Minimum Qualifications includes many ability statements; those could be Requirements/Qualifications/Skills. We need to decide sections.
We have Pay: Hiring Range: $28.98/hr Pay Band: Part-time (Hourly). So we have Pay and Schedule (Part-time). So we can include Pay section with that info, Schedule section with Part-time (Hourly). Benefits: not mentioned. So we omit Benefits.
About the role: maybe a short paragraph summarizing role: "The Virginia Department of Veteran Services seeks a part-time IT Engineer. This part‑time role will provide essential IT support for Headquarters and Department of Veteran Services (DVS) locations, including end‑user assistance, network support, and application troubleshooting."
Responsibilities: list of duties from Job Duties and Minimum Qualifications? The Job Duties paragraph is generic; Minimum Qualifications list many specific abilities. Could treat those as Responsibilities. But we also have Requirements/Qualifications/Skills sections. We need to avoid duplication. Perhaps:
- About the role: the introductory paragraph.
- Responsibilities: the list of duties (serve as first point of contact, support IT service desk, triage, resolve network issues, etc.) Actually many of those are abilities; but we can put them under Responsibilities.
- Requirements: maybe the minimum qualifications like "Ability to resolve network and infrastructure issues." etc. But that overlaps.
Better: Use sections as per typical job posting: About the role (summary), Responsibilities (duties), Requirements (minimum qualifications), Qualifications (preferred/additional considerations), Skills (maybe specific technical skills). But we must not create empty sections.
Let's extract:
About the role: The Virginia Department of Veteran Services seeks a part-time IT Engineer. This part‑time role will provide essential IT support for Headquarters and Department of Veteran Services (DVS) locations, including end‑user assistance, network support, and application troubleshooting.
Responsibilities: Could be the list of duties under Job Duties (serve as first point of contact, support IT service desk and triage, etc.) Actually the Job Duties paragraph is just one sentence; the Minimum Qualifications list many abilities that are more like responsibilities. Let's treat the Minimum Qualifications list as Responsibilities.
Requirements: Maybe the "Minimum Qualifications" heading itself is the qualifications. But we already used that for responsibilities. Hmm.
Alternative: Use sections: About the role (summary), Responsibilities (the list of duties from Job Duties), Requirements (the list of abilities under Minimum Qualifications), Qualifications (Additional Considerations), Skills (maybe specific technical skills like firewalls, routers, switches, wireless, VOIP, etc.) But we risk duplication.
We need to preserve all substantive information; we can include it in multiple sections as long as not contradictory? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't forbid duplication, but better to avoid redundancy but not required. However we should aim for a few substantive sections over many thin ones. So we should combine.
Maybe best: About the role (summary). Responsibilities (list of duties). Requirements (minimum qualifications). Qualifications (additional considerations). Skills (maybe we can extract specific technical skills from the responsibilities list). But that may be thin.
Alternatively, we could have: About the role, Responsibilities, Requirements, Qualifications. Pay, Schedule. That's 6 sections.
Let's map:
About the role: The Virginia Department of Veteran Services seeks a part-time IT Engineer. This part‑time role will provide essential IT support for Headquarters and Department of Veteran Services (DVS) locations, including end‑user assistance, network support, and application troubleshooting.
Responsibilities: Serve as the first point of contact for IT inquiries. Support the IT service desk and triage of IT issues. Ability to resolve network and infrastructure issues. Experience with set up, configure, upgrade, manage, and troubleshoot firewalls, routers, switches and other network devices. Ability to provide application support for all DVS applications and any standard desktop applications (Adobe, Microsoft, etc.). Ability to install and troubleshoot wireless access points and extenders. Ability to install voice and network cabling, IPsec, and various WAN and Internet service provider solutions. Experience with resolving issues related to desktop and laptop PC hardware, software, and operations, mobile devices (IOS and Android). Resolve issues related to voice / telephone systems (VOIP, analog, softphones, eFax, etc.). Ability to monitor computer systems and network performance. Provide technical opinions on various activities related to the design, documentation, implementation, calibration, repairs, and maintenance of network hardware and software. Attend regular team meetings. Collaborate consistently with supervisors and project stakeholders to align on goals, progress, and requirements. Collaborate with other team members to share daily duties and suggested troubleshooting methods and solutions. Maintain clear and proactive updates to the supervisor regarding task completion and progress. Track all end-user support activities through our ticketing system. Ability to track all IT assets. Document any changes to systems, update training and system documents, and write up new procedures to solve issues and problems. Demonstrate a professional and courteous attitude with all DVS staff and customers/clients (veterans & family), and support vendors, while communicating clearly and effectively with each. Coordinate and update the IT team calendar to reflect upcoming absences, travel plans, and operational activities. Maintain accurate tracking of IT projects and assignments delegated by IT leadership. Lead and coordinate IT projects as directed, ensuring effective planning, execution, and communication. Consistently complete assigned tasks within established timelines and performance expectations.
Requirements: Minimum Qualifications? Actually the above list is basically the Minimum Qualifications. But we could treat Requirements as: College coursework in related field or equivalent combination of education and experience preferred. IT training or related course is acceptable. (That's Additional Considerations). Hmm.
Qualifications: Maybe we can treat "Additional Considerations" as Qualifications.
Skills: Could be specific technical skills: firewalls, routers, switches, wireless access points, VOIP, etc. But we already have them in responsibilities.
Given the instruction to prefer few substantive sections over many thin ones, we could combine Requirements and Qualifications into one section called Requirements (or Qualifications). But we need to follow headings list: we can use any of those headings but only if we have content.
Thus we could have:
- About the role
- Responsibilities
- Requirements (includes minimum qualifications and additional considerations)
- Pay
- Schedule
We omit Benefits because not present.
We must not include empty sections.
Now we need to format as HTML: About the role
...
etc. For lists, use- for any list of duties/requirements/benefits. So we need to decide which content is a list. The responsibilities list is many items; we should put them in
- . Similarly, requirements list (college coursework etc) could be a list.
Thus:
About the role
The Virginia Department of Veteran Services seeks a part-time IT Engineer. This part‑time role will provide essential IT support for Headquarters and Department of Veteran Services (DVS) locations, including end‑user assistance, network support, and application troubleshooting.
Responsibilities
- Serve as the first point of contact for IT inquiries.
- Support the IT service desk and triage of IT issues.
- Ability to resolve network and infrastructure issues.
- Experience with set up, configure, upgrade, manage, and troubleshoot firewalls, routers, switches and other network devices.
- Ability to provide application support for all DVS applications and any standard desktop applications (Adobe, Microsoft, etc.).
- Ability to install and troubleshoot wireless access points and extenders.
- Ability to install voice and network cabling, IPsec, and various WAN and Internet service provider solutions.
- Experience with resolving issues related to desktop and laptop PC hardware, software, and operations, mobile devices (IOS and Android).
- Resolve issues related to voice / telephone systems (VOIP, analog, softphones, eFax, etc.).
- Ability to monitor computer systems and network performance.
- Provide technical opinions on various activities related to the design, documentation, implementation, calibration, repairs, and maintenance of network hardware and software.
- Attend regular team meetings.
- Collaborate consistently with supervisors and project stakeholders to align on goals, progress, and requirements.
- Collaborate with other team members to share daily duties and suggested troubleshooting methods and solutions.
- Maintain clear and proactive updates to the supervisor regarding task completion and progress.
- Track all end-user support activities through our ticketing system.
- Ability to track all IT assets.
- Document any changes to systems, update training and system documents, and write up new procedures to solve issues and problems.
- Demonstrate a professional and courteous attitude with all DVS staff and customers/clients (veterans & family), and support vendors, while communicating clearly and effectively with each.
- Coordinate and update the IT team calendar to reflect upcoming absences, travel plans, and operational activities.
- Maintain accurate tracking of IT projects and assignments delegated by IT leadership.
- Lead and coordinate IT projects as directed, ensuring effective planning, execution, and communication.
- Consistently complete assigned tasks within established timelines and performance expectations.
Requirements
- College coursework in related field or equivalent combination of education and experience preferred.
- IT training or related course is acceptable.
Pay
$28.98/hr (Part-time, Hourly)
Schedule
Part-time (Hourly)
We need to ensure we didn't repeat job title as heading. We didn't. We didn't include Job ID etc. We removed boilerplate like contact info, inclusion statement, etc. That's okay because they are not required sections; we omitted them. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we removed contact info and inclusion statement. That's fine. Check that we preserved all substantive information: Did we lose any? We lost the Agency, Location, Agency Website, Recruitment Type, State Role Title, etc. Those are metadata; maybe considered substantive? The instruction says "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a shortor drop it." So we can drop minor metadata like Agency, Location, etc. It's okay to drop them. However we might want to include them in a short paragraph under About the role
- . Similarly, requirements list (college coursework etc) could be a list.
Thus: