IT Engineer

About the role

We’re looking for an IT Engineer to join our growing IT team. This is a hands-on, high-ownership role sitting alongside our IT Support function. You’ll be both a builder and a doer. You’ll architect and drive the systems that underpin how our team works, while staying deeply connected to the day-to-day realities of on-site infrastructure.

Responsibilities

• Endpoint Management & Zero Touch Deployment
  • Administer our MDM platforms (Microsoft Intune, Jumpcloud) for Windows and macOS devices, including enrollment, configuration profiles, compliance policies, and application delivery
  • Audit device enrollment and ensure 100% compliance across all devices in our MDM platforms
  • Design and implement BYOD policies and enrollment workflows, enabling secure access from personal devices
  • Architect and execute our zero touch provisioning rollout (Windows Autopilot and Apple Business Manager/Automatic Device Enrollment), eliminating manual imaging for new device deployments
• Identity & Access Management
  • Administer Microsoft Entra ID, including user lifecycle, group management, dynamic membership rules, and Conditional Access policies
  • Implement and refine context-aware access controls — tying device compliance posture, identity signals, and location to resource access
  • Manage SSO integrations and application provisioning via SCIM and SAML across our SaaS stack
  • Help implement our zero trust roadmap and translate policy into enforceable technical controls
• On-Site & Physical Infrastructure
  • Own day-to-day operation and expansion of our physical office technology: building access control systems, badge readers, and door hardware
  • Deploy, configure, and maintain printers and print management infrastructure across office locations
  • Manage physical network infrastructure including switch configuration, cable patching, and troubleshooting wired and wireless connectivity issues
  • Participate in office build-outs and capital projects, coordinating physical IT infrastructure for new or renovated spaces
  • Partner with facilities and vendors on A/V systems, conference room technology, and infrastructure projects
• Security & Compliance
  • Support adoption of a compliance framework (e.g., NIST or equivalent), translating requirements into concrete IT controls and documentation
  • Develop and enforce endpoint security baselines, patch management cadences, and device health policies
  • Collaborate with leadership to draft and operationalize infosec policies, including acceptable use, access control, and incident response procedures
  • Monitor and respond to endpoint telemetry and security alerts, working with relevant stakeholders on remediation
• Help Desk Escalation & Team Mentorship
  • Serve as the primary escalation point for our IT Support Specialist on complex technical issues across hardware, software, and identity
  • Provide mentorship, guidance, and structured knowledge transfer to grow the support team’s capabilities
  • Review and improve ticketing workflows, documentation standards, and knowledge base content in Confluence and Jira Service Management
  • Set technical direction for scalable support processes that can grow with the team

Qualifications

• Experience administering endpoint management for mixed Windows/macOS environments (MDM, device compliance, app deployment)
• Experience managing identity and access in a modern IdP (user lifecycle, group policy, conditional/context-aware access)
• Practical networking and on-site IT skills (switching/Wi-Fi basics, cabling/patching, troubleshooting in a real office)
• Ability to write clear documentation and turn policies into concrete, enforceable technical controls
• Comfort working across abstraction layers—designing systems one day, swapping hardware the next

Benefits

• Cash compensation of $120,000 - $160,000
• Equity in the company. We’re all owners and if we’re successful, this equity should be far and away the most valuable component of your compensation.
• A benefits package that helps you take care of yourself and your family, including:
• Flexible paid time off
• Health insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents)
• Dental insurance (the company pays 100% for full time employees and 100% for their partners and dependents)
• Vision insurance (the company pays 100% for full time employees, their partners, and dependents)
• Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled)
• Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA
• Relocation assistance to facilitate your move to Portland (if needed).

Location

This position is ideally based on-site at our offices in Portland, Oregon, though we are open to a hybrid/remote arrangement with quarterly visits to our Portland office.