IT Engineer

We need to output HTML fragment with sections: About the role? The posting includes "Job Duties" and "Minimum Qualifications". Also "Additional Considerations". There's also "Hiring Range: $28.98/hr" and "Pay Band: Part-time (Hourly)". So we have pay info: $28.98/hr, part-time hourly. So we can include a Pay section with that. Schedule? Not explicit schedule beyond part-time. Could infer part-time schedule but not given specifics; we should not create Schedule unless posting actually states them. It says "Pay Band: Part-time (Hourly)". That's schedule info? It's about employment type, not schedule. The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. Pay is stated: $28.98/hr. So we can have Pay section. Schedule not stated explicitly (no hours per week). So omit Schedule. Benefits not stated. So omit Benefits. We need headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use

for section headings. Use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive information. Remove boilerplate: cookie/navigation/legal/EEO etc. Also remove duplicated lines. Remove application instructions, contact info? The instruction says remove application instructions. Contact info maybe considered application instructions? It says "Contact Information Name: DVS HR Team Phone: N/A Email: recruitment@dvs.virginia.gov". That's likely application instructions/contact. Should remove. Also remove "Special Instructions" etc. Also remove "In support of the Commonwealth’s commitment..." etc (EEO). Remove "View favorites", "Agency Website". Also remove "Closing at: Oct 2 2026 - 23:55 EDT". That's metadata; maybe we can fold minor metadata into a short

  or drop it. The rule: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. So we could include a short paragraph with location and closing date? But they said we can fold minor metadata into a short

  or drop it. Probably better to drop it to keep only substantive sections. However location is substantive? It's location: DVS HQ-Richmond. Could be part of About the role. We could include location in About the role paragraph. We need to include all substantive info: job duties, minimum qualifications, additional considerations, hiring range, pay band (part-time). Also maybe "State Role Title: Info Technology Specialist I". That's a title variation; could be included in About the role. Let's craft sections: About the role: paragraph describing role: part-time IT Engineer, provides essential IT support for HQ and DVS locations, end-user assistance, network support, application troubleshooting. Also mention State Role Title: Info Technology Specialist I. Location: DVS HQ-Richmond. Pay: $28.98/hr, part-time hourly. But we have separate Pay section. So About the role can include description and location. Responsibilities: list of duties from "Job Duties" bullet points. Those are many sentences; we can turn each into

• . Ensure we keep all. Requirements: maybe "Minimum Qualifications" list. Qualifications: maybe "Additional Considerations" (college coursework, IT training). Could be under Qualifications. Skills: maybe we could extract skills from duties? But we already have duties and qualifications; we could create Skills section if there is explicit skill list. Not really; we could skip Skills if no explicit skill list. The rule: prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one? But we have headings defined; we can use only those that have content. We'll have About the role, Responsibilities, Requirements, Qualifications, Pay. Check each for content: - About the role: description, location, role title. - Responsibilities: list of duties. - Requirements: Minimum Qualifications (list). - Qualifications: Additional Considerations (college coursework, IT training). - Pay: Hiring Range: $28.98/hr, Pay Band: Part-time (Hourly). We must not repeat job title as heading. Already not. We must not include Job ID etc. We must not include boilerplate. Now format:

  About the role

  ...

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...

  Qualifications

  • College coursework in related field or equivalent combination of education and experience preferred.
  • IT training or related course is acceptable.

  Pay

  Hiring range: $28.98/hr. Pay band: Part-time (Hourly).

  Make sure to preserve all substantive info from Minimum Qualifications list. Let's extract them: Minimum Qualifications (as listed): - Serve as the first point of contact for IT inquiries. - Support the IT service desk and triage of IT issues. - Ability to resolve network and infrastructure issues. - Experience with set up, configure, upgrade, manage, and troubleshoot firewalls, routers, switches and other network devices. - Ability to provide application support for all DVS applications and any standard desktop applications (Adobe, Microsoft, etc.). - Ability to install and troubleshoot wireless access points and extenders. - Ability to install voice and network cabling, IPsec, and various WAN and Internet service provider solutions. - Experience with resolving issues related to desktop and laptop PC hardware, software, and operations, mobile devices (IOS and Android) - Resolve issues related to voice / telephone systems (VOIP, analog, softphones, eFax, etc.). - Ability to monitor computer systems and network performance. - Provide technical opinions on various activities related to the design, documentation, implementation, calibration, repairs, and maintenance of network hardware and software - Attend regular team meetings. - Collaborate consistently with supervisors and project stakeholders to align on goals, progress, and requirements - Collaborate with other team members to share daily duties and suggested troubleshooting methods and solutions. - Maintain clear and proactive updates to the supervisor regarding task completion and progress. - Track all end-user support activities through our ticketing system. - Ability to track all IT assets. - Document any changes to systems, update training and system documents, and write up new procedures to solve issues and problems - Demonstrate a professional and courteous attitude with all DVS staff and customers/clients (veterans & family), and support vendors, while communicating clearly and effectively with each. - Coordinate and update the IT team calendar to reflect upcoming absences, travel plans, and operational activities. - Maintain accurate tracking of IT projects and assignments delegated by IT leadership. - Lead and coordinate IT projects as directed, ensuring effective planning, execution, and communication. - Consistently complete assigned tasks within established timelines and performance expectations. That's a lot; we need to include all as list items. Now Responsibilities list from "Job Duties" paragraph: Actually the "Job Duties" section includes a paragraph then bullet list? The text: "Job Duties The Virginia Department of Veteran Servies seeks a part-time IT Engineer. This part‑time role will provide essential IT support for Headquarters and Department of Veteran Services (DVS) locations, including end‑user assistance, network support, and application troubleshooting." Then after that, there is a list of duties? Actually the following sentences appear to be duties as well but they are under Minimum Qualifications? Wait the text after "Minimum Qualifications" includes many bullet-like sentences that are actually duties. The posting seems to have mislabeled: The "Minimum Qualifications" section actually contains a list of duties. But we need to follow the content: The "Job Duties" paragraph is short; then "Minimum Qualifications" includes a long list that seems to be duties/responsibilities. However the instruction: Use
  • for any list of duties/requirements/benefits. So we need to decide which list corresponds to responsibilities vs requirements. The "Minimum Qualifications" list seems to be duties/responsibilities rather than qualifications. But there is also a separate "Additional Considerations" for qualifications. Thus we could treat the long list as Responsibilities. And the short paragraph under Job Duties as About the role? Actually the short paragraph is also descriptive. But we already have About the role. We could incorporate that paragraph into About the role. Thus Responsibilities will be the long list (the many items). Requirements maybe we could treat as empty? But we need a Requirements section if we have any. There's no explicit "Requirements" separate; maybe we can treat Minimum Qualifications as Requirements. But the content is duties. However the instruction: Use
    • for any list of duties/requirements/benefits. So we can put duties under Responsibilities, and requirements under Requirements if any. Since we don't have explicit requirements list, we could skip Requirements section. But we have Additional Considerations as Qualifications. Thus sections: About the role, Responsibilities, Qualifications, Pay. But the allowed headings include Requirements; we can omit if no content. The rule: include a section ONLY when the posting has real, specific content for it. So we can omit Requirements. Thus: About the role: paragraph from Job Duties plus location and role title. Responsibilities: the long list (the Minimum Qualifications items). Qualifications: Additional Considerations. Pay: hiring range and pay band. Let's craft About the role paragraph: Combine: "The Virginia Department of Veteran Services seeks a part-time IT Engineer. This part‑time role will provide essential IT support for Headquarters and Department of Veteran Services (DVS) locations, including end‑user assistance, network support, and application troubleshooting. State Role Title: Info Technology Specialist I. Location: DVS HQ-Richmond." Make sure not to repeat job title as heading. Now Responsibilities list: each item as
    • . Ensure we keep all items exactly as in posting, preserving punctuation. Let's copy items: - Serve as the first point of contact for IT inquiries. - Support the IT service desk and triage of IT issues. - Ability to resolve network and infrastructure issues. - Experience with set up, configure, upgrade, manage, and troubleshoot firewalls, routers, switches and other network devices. - Ability to provide application support for all DVS applications and any standard desktop applications (Adobe, Microsoft, etc.). - Ability to install and troubleshoot wireless access points and extenders. - Ability to install voice and network cabling, IPsec, and various WAN and Internet service provider solutions. - Experience with resolving issues related to desktop and laptop PC hardware, software, and operations, mobile devices (IOS and Android) - Resolve issues related to voice / telephone systems (VOIP, analog, softphones, eFax, etc.). - Ability to monitor computer systems and network performance. - Provide technical opinions on various activities related to the design, documentation, implementation, calibration, repairs, and maintenance of network hardware and software - Attend regular team meetings. - Collaborate consistently with supervisors and project stakeholders to align on goals, progress, and requirements - Collaborate with other team members to share daily duties and suggested troubleshooting methods and solutions. - Maintain clear and proactive updates to the supervisor regarding task completion and progress. - Track all end-user support activities through our ticketing system. - Ability to track all IT assets. - Document any changes to systems, update training and system documents, and write up new procedures to solve issues and problems - Demonstrate a professional and courteous attitude with all DVS staff and customers/clients (veterans & family), and support vendors, while communicating clearly and effectively with each. - Coordinate and update the IT team calendar to reflect upcoming absences, travel plans, and operational activities. - Maintain accurate tracking of IT