IT Engineer

Role Scope

Provide reliable, hands-on IT support for in-office and remote employees, resolving tickets fast with excellent service.
Support the MDM fleet across macOS, iOS, and Windows, and troubleshoot in-office network and A/V systems.
Administer and improve Okta and core SaaS tooling: integrations, role-based access controls, and identity hygiene.
Run procurement and asset management: coordinate hardware purchasing and track devices across their full lifecycle.
Build simple, reliable automations that cut manual work, and write clear documentation for technical and non-technical audiences.
Own onboarding and offboarding for employees and contractors, and support access reviews and basic identity security.

What We're Looking For

• You've administered Okta (users, groups, app integrations) and managed MDM across macOS and Windows.
• You know Google Workspace well, with some Office 365 exposure, and you support macOS, iOS, and Windows devices.
• You build automations to replace manual work, and you reach for code or no-code tools to do it.
• You write clearly: documentation and knowledge-base content that both technical and non-technical people can use.
• You bring a security mindset to identity, access, and device management.
• Bonus: No-code/low-code automation (Okta Workflows, n8n, Zapier, Workato). Scripting (Bash, PowerShell, Python). SOC 2, ISO 27001, NIST, or CIS exposure. AI tools, agents, and MCPs (Fluidstack standardizes on Claude). HRIS integrations (Deel, Rippling, Workday). API and webhook fluency.

Salary & Benefits

Competitive total compensation package (salary + equity). Retirement or pension plan, in line with local norms. Health, dental, and vision insurance. Generous PTO policy, in line with local norms. The base salary range for this position is $120,000 - $200,000 per year, depending on experience, skills, qualifications, and location.