IT Disaster Recovery Manager
General Summary
The IT Disaster Recovery Manager is responsible for developing, governing, and continuously improving the enterprise Disaster Recovery (DR) and technology resilience program across various locations and systems.
Principal Duties & Responsibilities
Develop and execute the enterprise Disaster Recovery and Technology Resilience strategy.
Establish DR governance, policies, standards, and recovery frameworks.
Define and maintain recovery objectives (RTOs and RPOs) for all critical business services.
Present program maturity, risks, and readiness metrics to executive leadership and governance committees.
Align DR capabilities with business continuity, cyber resilience, and operational risk programs.
Disaster Recovery Program Management
Maintain enterprise-wide disaster recovery plans for: Retail stores, Distribution centers, Corporate offices, Data centers, Cloud environments (Azure/AWS), Critical SaaS applications.
Ensure recovery plans remain current and tested.
Establish recovery tiers and service prioritization for business-critical applications.
Lead annual and quarterly DR exercises.
Conduct: Tabletop exercises, Technical Failover tests, Cyber recovery simulations, Executive crisis exercises.
Validate recovery capabilities against business requirements.
Drive remediation of identified gaps.
Cyber Resilience & Incident Recovery
Partner with Security Operations and Incident Response teams to support cyber recovery planning.
Develop ransomware recovery and clean-room recovery procedures.
Validate backup integrity and immutable backup strategies.
Support crisis management during significant cyber incidents.
Infrastructure & Cloud Resilience
Partner with infrastructure teams to ensure: High availability architecture, Data replication strategies, Backup and recovery solutions, Multi-region cloud resilience.
Evaluate disaster recovery readiness for new technology deployments.
Assess disaster recovery capabilities of critical vendors and service providers.
Incorporate resilience requirements into contracts and vendor governance processes.
Support third-party risk management assessments.
Regulatory & Compliance Support
Support compliance initiatives including: PCI DSS, SOX, NIST CSF, ISO 22301, Cyber Insurance requirements.
Maintain evidence of DR testing and recovery readiness.
Required Position Requirements
8–12+ years in Disaster Recovery, Infrastructure, Cybersecurity, Business Continuity, or Technology Operations.
Experience supporting large-scale retail environments (1,000+ stores preferred).
Experience with cloud environments (Azure, AWS).
Strong knowledge of backup, recovery, and business continuity methodologies.
Experience leading enterprise-wide DR testing.
Retail-Specific DR Experience including: Store Operations, Supply Chain & Distribution, E-Commerce, Corporate Functions.
Soft Skills
Exceptional crisis management, communication, and cross-functional leadership abilities.
Preferred Certifications
Certified Business Continuity Professional (CBCP)
Certified Information Systems Security Professional (CISSP)
Certified Information Security Manager (CISM)
Disaster Recovery Institute International Certification
Project Management Professional (PMP)
Pay
$120,000 - $135,000
Schedule
Full time
Benefits
N/A
Location
510 Volvo Parkway, Chesapeake, Virginia 23320
Contact
Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.