IT Director

IT Strategy & Leadership

Develop and execute a scalable IT strategy aligned with JonnyPops' growth trajectory, EOS operating model, and company / business unit rocks.

Partner with ELT and department leaders to prioritize technology investments and roadmap planning. Support technology evaluations and road mapping with business leaders to maximize strategic return on technology investments.

Develop and lead a high-performing IT team; manage internal staff and external vendors / managed service providers.

Own the IT budget, contract negotiations, vendor relationships, and technology spend governance.

Champion the company’s AI adoption initiative — partnering with department leaders to embed AI tools and automation into business processes to drive measurable productivity gains while ensuring responsible data governance and security.

Oversee and optimize JonnyPops’ core enterprise systems, including:

• NetSuite (ERP and HRIS) — system of record for finance, accounting, inventory, and HR data
• RedZone (manufacturing MES / OEE platform) — production floor visibility and accountability at Elk River
• Microsoft 365 (SharePoint, Teams, Outlook) — company-wide collaboration, file storage, and communication infrastructure
• Business Applications such as Ramp (expense and corporate card management), FISPAN (NetSuite-to-bank payment integration), Vividly (trade management), ClickUp / Jira (project management), JazzHR (ATS), Employee Navigator (benefits), Lucid (org charting), DocuSign, Canva, Figma, HubSpot, and additional SaaS tools across departments

Own integration strategy across systems — reducing manual data entry, closing gaps between disconnected platforms, and improving data reliability and flow across the business.

Ensure system access provisioning, permissions governance, and onboarding/offboarding procedures are consistent and secure across all platforms.

Oversee technology implementation and integration projects with both internal and external stakeholders to ensure delivery of objectives on-time and on-budget.

Manage and maintain network infrastructure, endpoints, and hardware across Plymouth (corporate) and Elk River (manufacturing) locations.

Own cybersecurity strategy, risk assessment, incident response planning, and security awareness training.

Ensure business continuity, disaster recovery planning, and data backup processes are in place and tested.

Own cloud infrastructure, server environments, and connectivity between corporate and plant locations.

Ensure the Elk River manufacturing facility’s OT (operational technology) environment — including plant-floor networks, vision systems, and production equipment connectivity — is secure, stable, and supported.

Serve as the technology partner to Operations and Manufacturing; support RedZone rollout, adoption, and troubleshooting on the production floor.

Ensure reliable IT/OT connectivity at the Elk River facility to support production, quality, maintenance, and supply chain operations.

Partner with Supply Chain and Finance on EDI connectivity, WMS, ERP, and inventory data accuracy.

Oversee helpdesk support and ensure all ~300+ employees have reliable technology to do their best work.

Manage device provisioning, software licensing, and IT onboarding/offboarding processes in partnership with HR.

Communicate clearly and collaborate with non-technical stakeholders; translate technical complexity into plain-language recommendations and business cases.

May assume additional duties as necessary.

Ensure IT systems that support food safety and quality operations — including RedZone (MES / OEE), NetSuite (ERP / traceability), and FSQA-related data integrations — are reliable, secure, properly maintained, and available to support uninterrupted production and regulatory compliance.

Partner with the FSQA team to support audit readiness — ensuring technology systems, access logs, data integrity controls, and electronic records meet SQF, HACCP, and FDA requirements; assist in timely response to audit requests involving IT-managed data or systems.

Protect the integrity of food safety and quality data — establish and enforce access controls, change management procedures, and data governance practices that prevent unauthorized modification of records related to production, lot traceability, and quality holds.

Ensure OT / IT network security at the Elk River facility safeguards production systems and plant-floor connectivity; work with Operations and FSQA to ensure that cybersecurity measures do not create gaps in food safety monitoring or traceability.

Support business continuity and disaster recovery planning with specific consideration for food safety-critical systems; ensure that recovery time objectives (RTOs) for production and FSQA systems reflect the operational risk of downtime in a food manufacturing environment.

Actively model and promote food safety culture — understand and uphold JonnyPops’ food safety standards when planning and executing technology projects, vendor integrations, and system changes that touch production or quality operations.