IT Director

About the Opportunity

The company is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, the company accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma. Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With the company, every patient and every care team is fully supported, every step of the way.

Key Accountabilities

• Manage and oversee the company’s outsourced MSP relationship, including performance, prioritization, escalations, and strategic initiatives.
• Lead IT readiness and deployment for new infusion center openings, including project timelines, vendor coordination, infrastructure setup, and go-live support.
• Own enterprise IT operational processes managed through Rippling and other internal systems.
• Develop scalable IT workflows and standards to support rapid multi-state growth.
• Ensure compliance with HIPAA, cybersecurity, patient safety, and healthcare IT security standards.
• Serve as the primary point of accountability for IT security, access management, endpoint management, and incident response coordination.
• Maintain documentation, policies, and controls related to IT governance and security.
• Aid with due diligence and integration activities related to acquisitions and new market expansion.

Key Requirements (Must Haves)

• 5–7+ years of IT management or infrastructure experience.
• Prior experience managing third-party MSP relationships and outsourced IT environments.
• Experience supporting multi-site operations and/or rapid growth environments.
• Strong project management and organizational skills with the ability to manage multiple concurrent center launches.
• Working knowledge of HIPAA, healthcare IT security, cybersecurity best practices, and compliance frameworks.
• Ability to operate independently in a lean, high-growth environment with minimal internal IT headcount.
• Strong communication skills and ability to partner cross-functionally with operational and executive leadership.

Preferred Qualifications

• Background working in Healthcare.
• Experience supporting ambulatory care, infusion, physician practice, or multi-site healthcare operations.
• Familiarity with identity/access management, endpoint management, and cloud-based IT environments.
• Familiarity with Rippling or similar HRIS/IT management platforms.

The Company Way

• The company is a respectful, upbeat, and remote-first team united by its mission of shaping the way specialty infusion care is delivered.
• The team is highly ambitious but understands that in order to do a great job, individuals have to take care of themselves; it is expected that employees will have time and energy devoted to their families, friends and hobbies.
• Full-time employees get:
• Medical, dental, and vision insurance through the employer plan
• Short and long-term disability coverage
• 401(k) — as an early-stage startup, the company matches!
• 15 Days PTO — and employees are encouraged to take it!
• Competitive paid parental leave and flexible return to work policy.
• The company invests in employee careers. The organization is growing quickly, and employees will have the opportunity to do the same. Access to a number of professional development opportunities will be provided so that employees can keep up with the company's evolving needs and grow their careers along the way.
• The company does not discriminate—it is an Equal Employment Opportunity (EEO) Employer. It fundamentally believes that a more diverse and inclusive team leads to a stronger company more able to achieve its vision.