IT Deployment Engineer - eHealth

About the organisation

NHS Lanarkshire puts the patient at the heart of everything we do. Each colleague plays a key role in delivering healthcare services to a population of 655,000 across rural and urban communities in North and South Lanarkshire. The organisation comprises Acute Services (hospital-based services across three main sites), Corporate & Property & Support Services, and North and South Lanarkshire Health and Social Care Partnerships, which provide integrated primary healthcare and social care services.

About the role

You will work within the eHealth Infrastructure Customer Support Team to provide an IT equipment and software build and deployment service to NHS Lanarkshire users and services. The post holder is responsible for the correct build, installation, and disposal of NHS Lanarkshire IT assets as part of a deployment team for both large-scale project work and business-as-usual activity. Your work will be directed by the Customer Services Manager in association with the Infrastructure Project Manager.

Responsibilities

• Assist the Customer Support teams and wider eHealth Programme activities in the deployment, configuration, and handover of new IT equipment.
• Deploy IT equipment in accordance with established eHealth policies and procedures.
• Ensure used and obsolete IT equipment is securely disposed of following relevant eHealth and legislative policies.
• Assist in the software build of new PCs and mobile devices to a set NHS Lanarkshire standard.

Requirements

• Educated to HNC level in an IT-related subject.
• Proven, demonstrable experience of working in an IT support environment.
• Ability to work in a team setting and build good working relationships with other team members.
• Ability to apply a range of technical and practical skills.
• A full UK/EU/EEA driving licence is required.

Benefits

• Annual leave: 35 days including public holidays.
• Generous NHS pension scheme.
• Annual incremental salary progression.
• Paid sick leave increasing with length of service.
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience.