IT Data Center Technician

Responsibilities

• Monitor and support the IT infrastructure to ensure optimal performance and uptime.
• Diagnose and resolve issues related to server and network hardware within the data center.
• Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
• Manage and maintain fiber optic and patch cable connectivity.
• Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
• Collaborate with internal teams to resolve technical and operational issues.
• Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.

Requirements

• Solid understanding of server and networking equipment.
• Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
• Proven ability to diagnose and resolve hardware-related issues.
• A proactive, responsible, and results-driven work attitude.

Qualifications

• Basic knowledge of the Linux operating system and familiarity with command-line tools.

Skills

• Technical aptitude and problem-solving skills.
• Attention to detail and strong organizational abilities.
• Ability to work independently and as part of a team.

Benefits

• Competitive compensation
• Career growth and learning opportunities
• Flexibility and ownership
• Collaborative and innovative culture
• Opportunity to work on impactful AI projects
• International environment and talented teams

Pay

• $26.00 – $38.00 per hour based on your experience.

Schedule

• Flexible schedule to accommodate travel between data centers and on-call rotations.