Data Center IT Technician

Responsibilities

• Diagnosing and resolving issues related to IT hardware
• Ensuring the continuous support of the data center’s IT infrastructure
• Collaborating effectively with internal teams and external contractors
• Installation, upgrading, and dismantling of hardware based on operational requests and requirements
• Managing and maintaining the connectivity of fiber optic cables and patch cords
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations
• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance
• Collaborate with key stakeholders, including teams, executives
• Lead and manage specific workflows, processes, projects
• Monitor and evaluate progress on specific projects

Requirements

• 3+ years of hands-on experience in diagnosing and resolving server hardware issues
• A solid understanding of data center operations, as well as server and network equipment principles
• Basic proficiency in the Linux operating system and familiarity with command-line tools
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables
• Excel skills, including proficiency with pivot tables, formulas, lists and graph creation
• A proactive, responsible and goal-oriented approach to work

Qualifications

• Valid driving license (an added bonus)

Skills

• Project planning skills

Pay

Competitive hourly rates, ranging from $30.00 – $45.00 per hour based on your experience.

Schedule

Shift-based role, may also require occasional travel between data center locations.