IT&DATA Business Partner Operations

This role serves as the strategic liaison between the Operations business functions and the IT & Data organization. The IT&DATA Business Partner partners closely with stakeholders across Operations, Research & Innovation (R&I), Quality, Food Safety & Compliance (QFS), and Cycles & Procurement (C&P) to understand business priorities, translate needs into technology and data solutions, and drive value realization through product adoption and delivery.

Responsibilities

• Serve as the primary IT & Data partner for Operations, R&I, QFS, and C&P leaders.
• Develop a deep understanding of business priorities, challenges, and strategic objectives.
• Translate business needs into technology and data opportunities and connect stakeholders with the appropriate Product Groups and subject matter experts.
• Facilitate prioritization of business initiatives and ensure alignment with global and regional IT & Data strategies.
• Build and maintain strong relationships with business stakeholders to foster trust, collaboration, and value creation.
• Manage the Operations, QFS, R&I, and C&P product and project portfolio in partnership with Product Groups.
• Develop and maintain a strategic roadmap that aligns technology capabilities with business objectives.
• Support business case development and investment prioritization for strategic initiatives.
• Ensure visibility, alignment, and communication of priorities across both business and IT & Data organizations.
• Partner with the Infrastructure Delivery team to strengthen the security and resilience of sites by proactively managing cybersecurity initiatives, ensuring timely hardware and software upgrades, and executing equipment lifecycle (run-and-replace) programs.
• Identify opportunities to leverage technology, digital capabilities, data, and analytics to improve operational performance and business outcomes.
• Drive adoption of products and solutions to maximize business value realization.
• Monitor business satisfaction and continuously identify opportunities to improve service delivery and user experience.
• Support business continuity by partnering with Product Groups to address operational risks, escalations, and critical issues.
• Foster data-driven decision making across Operations, QFS, R&I, and C&P to accelerate performance, innovation, and business value.
• Collaborate with Product Owners and Product Group Leaders throughout the product lifecycle, from ideation through deployment and adoption.
• Ensure business requirements, success metrics, and expected outcomes are clearly defined.
• Promote agile ways of working and support effective product ownership and governance practices.
• Lead cross-functional alignment across regional and global teams to support successful delivery of strategic initiatives.
• Act as a trusted advisor and advocate for the business within the IT & Data organization.
• Provide regular updates on roadmap progress, key initiatives, risks, and opportunities.
• Facilitate discussions and decision-making across multiple stakeholders and functions.
• Promote continuous improvement and strengthen collaboration between business and IT & Data teams.

Requirements

• Bachelor’s degree in Information Technology, Data & Analytics, Engineering, Business Systems, Supply Chain, or a related field.
• 7+ years of experience in technology, digital, data, business partnering, product management, or related business transformation roles.
• Experience working with Operations, Manufacturing, Supply Chain, Procurement, Quality, R&I, or related business functions preferred.
• Proven experience managing stakeholders and influencing decisions across multiple organizational levels.
• Experience participating in product-centric, agile, or digital transformation environments.

Skills

• Strong business partnering and stakeholder management capabilities.
• Business acumen and an outcome-driven mindset; ability to serve as a business partner first and technology expert second to deliver measurable business value.
• Ability to translate business challenges into technology and data solutions.
• Excellent communication, facilitation, and influencing skills.
• Strong project, portfolio, and prioritization management capabilities.
• Solid understanding of product management and agile delivery methodologies.
• Ability to manage complex situations and navigate ambiguity in a fast-paced environment.
• Strong analytical and problem-solving skills, with a focus on delivering measurable business outcomes.
• Demonstrated ability to work effectively across regional and global teams.
• Experience with Operations Digital Transformation large-scale programs (preferred).
• Understanding of digital manufacturing, quality systems, procurement platforms, operational analytics, and enterprise business processes (preferred).
• Experience working in a global matrix organization (preferred).
• Experience within FMCG, Manufacturing, Supply Chain, or Operations environments (preferred).

Pay

The salary range for this position is $162K–$233K USD. The exact salary offered will depend on several factors, including the candidate’s relevant experience, geographic location, internal equity, and market conditions. Danone North America additionally offers a performance-based bonus.

Benefits

• Medical, dental, and vision coverage (80% employer-paid).
• Prescription drug coverage.
• 401(k) plan.
• Wellness program.
• Life insurance.
• Tuition reimbursement.
• Flexible time off.
• Paid parental bonding leave (18 weeks).
• Fertility, surrogacy, and adoption benefits.
• Pet insurance.
• Employee discount programs and voluntary perks.

Schedule

This is a hybrid role requiring regular in-office collaboration at least 3 days per week at an assigned Danone hub, with flexibility to work remotely on other days as agreed with your supervisor.