IT Coordinator

About the role

BASIS Scottsdale Primary East Campus is currently seeking an IT Coordinator to join their team. The position is full-time, Monday through Friday, from 8:00 AM to 4:30 PM.

Primary Responsibilities

• Serves as a help desk tier 1 and 2 engineer to support desktops, laptops, tablets, and smartphones.
• Imaging computers utilizing PXE boot.
• Office 365 Administration, Outlook, and Lync 2013 configuration.
• Maintains system processes related to file and system backups.
• Supporting a wide variety of network and software applications (firewall, web filter, corporate managed virus protection).
• Maintains Active Directory user and computer accounts.
• Maintains computer and mobile device updates/patches.
• Maintains telephony equipment including VOIP and analog services.
• Recommends hardware, software, and consumables for purchase.
• Maintains updated and accurate inventory lists.
• Maintains and creates documentation of IT processes.

KEY COMPETENCIES

• Knowledge and understanding of BASIS organization.
• Attention to detail and strong organization and communication skills.
• Excellent customer service skills.
• Analytical with strong problem-solving skills.
• Strong project management skills.

Required EDUCATION AND EXPERIENCE REQUIREMENTS

• Technical or Associates degree; experience can be considered in place of degree.
• 1-2 years in an IT Help Desk environment.
• Computer Skills: Office 365 Suite, SharePoint, MDT, Active Directory, DHCP, Network Printers, Windows 10.

Preferred Computer Skills (Desired)

• ESET
• Umbrella
• PRTG
• Lastpass
• 802.1x
• LDA
• Asset Tiger
• Epson Projectors

Additional Job Information

• Benefits and Salary: Salary for this position is competitive and dependent on education and experience. BASIS Ed offers a comprehensive benefits package, including but not limited to: employer paid medical and dental insurance, vision insurance, PTO, ability to add dependents, 401k with partial match that grows over time, employee assistance program, childcare savings opportunity (KinderCare tuition discount).
• Notice of Non-Discrimination: In accordance with various laws, BASIS does not discriminate on the basis of actual or perceived race, color, religion, national origin, sex, age, disability, gender identity or expression, or any other classification protected by law in any of its business activities, including its educational programs and activities which comply fully with the requirements of state and federal law and Title IX. Contact Beverly Traver, Compliance and Equity Investigator, BASIS Educational Group, LLC, 7975 N. Hayden Rd, Scottsdale, AZ 85258, (480) 289-2088 for more information.