IT Coordinator

Overview

Planned Parenthood of Orange and San Bernardino Counties has a full-time opportunity for an IT Coordinator in Anaheim, CA.

Qualifications

• Minimum Education: High School Diploma or GED. Associate degree (preferred) or certification in information technology, computer systems, or related field and /or combination of experience.
• Minimum Work Experience: Minimum 1-year relevant experience working in IT required.
• Other Requirements: Excellent command of the English language - both written and verbal. Customer service and detail oriented. Good time-management skills, ability to work independently on multiple projects simultaneously. Knowledge of Microsoft Word/Excel software required. Must be able to work full time 8:00 AM – 5:00 PM, Monday thru Friday.

Responsibilities

• Maintains administrative workflow by studying methods; implementing; developing reporting procedures.
• Captures and coordinates efforts of IT resources as they apply to organizational projects and initiatives.
• Acts as IT Liaison, maintains rapport with customers, managers, and employees by arranging continuing contacts; researching and developing new services and methods; and working with project management team where appropriate.
• Creates and revises systems and procedures by analyzing operating practices, studying the utilization of microcomputer and software technologies, evaluating personnel and technological requirements, and implementing changes.
• Owns and maintains IT asset management program from procurement to disposal.
• Provides administrative support to IT Staff.
• Responsible for operational efficiencies in administrative functions within IT, viz. invoices, vendor management, and communication.
• Helps in researching, developing, writing, and updating IT administrative policies, procedures, methods, and guidelines; communicating developments to management.
• Solves administrative problems by analyzing information and identifying and communicating solutions.
• Maintains continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing needs.
• Completes administrative initiatives by identifying and implementing new technology and resources, redesigning systems, and recommending the re-deployment of designated resources.
• Aids in configuring hardware and software, setting up peripherals such as printers, repairing equipment, and providing daily support for computer network users.
• Aids in answering calls and e-mails regarding the computer network or communication systems.
• Tracks inventory.
• Aids in evaluating new technologies.
• Develops contingency plans in case of network failure.
• Acquires (new property set up).
• Keeps track of Support Renewals for all IT products and services.
• Follows up with the purchasing department regarding ongoing software and product purchases.

Benefits

• A competitive benefits package including medical, dental, and vision coverage for you and eligible dependents, life insurance, and long term disability.
• Generous vacation, sick, and holiday benefits!
• Generous 401(k) matching contributions and more!