IT Client Engineer

Description

Join ENTEK in Lebanon, Oregon! ENTEK is excited to welcome a Client Engineer to our team in Lebanon, Oregon. If you thrive on solving technical challenges, supporting end users, and helping maintain reliable IT systems in a fast-paced manufacturing environment, this is an excellent opportunity to grow your career.

What You’ll Do

• Provide technical support and infrastructure assistance across a variety of systems, devices, and enterprise applications.
• Work closely with internal users and IT teams to ensure systems remain secure, reliable, and aligned with operational needs.
• Diagnose and resolve hardware, software, and connectivity issues both onsite and remotely.
• Support collaboration platforms including Microsoft 365, Teams, Zoom, and Slack.
• Configure and manage user devices using endpoint management tools such as Microsoft Intune, JAMF, and SCCM.
• Maintain IT asset records and support equipment lifecycle management.
• Apply system updates, patches, and security configurations to maintain secure environments.
• Support endpoint security initiatives including antivirus, encryption, and multi-factor authentication (MFA).
• Assist with user access and identity management activities.
• Troubleshoot network-related issues including Wi-Fi, VPN, and VoIP systems.
• Participate in system upgrades, cloud migrations, and technology deployment projects.
• Collaborate with infrastructure, cybersecurity, and systems engineering teams.
• Maintain accurate documentation of support activities, procedures, and technical standards.
• Support continuous improvement initiatives and IT best practices.

Requirements

• Service-oriented IT professional with strong troubleshooting skills, technical curiosity, and the ability to work effectively in a collaborative manufacturing environment.
• Associate degree in Computer Science, Information Systems, or related field (or equivalent experience).
• Strong troubleshooting and problem-solving skills.
• Ability to read and interpret technical documentation and procedures.
• Strong verbal and written communication skills.
• Able to manage multiple priorities in a fast-paced environment.
• Experience supporting end users and enterprise technology systems.

Preferred Qualifications

• Industry certifications such as CompTIA A+, Network+, or Microsoft certifications.
• Experience with Microsoft Intune, JAMF, SCCM, or similar endpoint management tools.
• Experience supporting Microsoft 365 environments.
• Experience working in manufacturing or industrial environments.
• Familiarity with endpoint security and compliance best practices.

Your Work Schedule

This is a full-time, non-exempt position working Monday through Friday, day shift. Additional hours may occasionally be required to support operational needs and IT projects.

What Makes ENTEK Different

ENTEK is more than a manufacturing company—we’re a team driven by values. Our core DNA is built on: Respect – valuing each person and every contribution
Integrity – doing what’s right, always
Innovation – pushing boundaries with creativity and technology
Commitment – to our people, our customers, and our future

About the Role

ENTEK is an equal opportunity employer. ENTEK’s locations are non-smoking.