IT Change Management Lead-- THADC5877828

Location: Onsite in Nashville, TN (Primary through 2026) and Hopkinsville, KY (Transition in 2027), with some travel to Hopkinsville, KY and Clarksville, TN for onsite initiatives. Shift: Morning 7:30 am - 4:00 pm CST unless project requires different shift.

Role Overview

We are seeking a senior-level IT Change Management Lead to support a large-scale manufacturing transformation initiative, including the implementation of a new facility in Hopkinsville, KY and the decommissioning of the Nashville manufacturing site. This role will lead end-to-end IT change coordination across business, IT, operations, and engineering, ensuring seamless system integrations, validated processes, and successful user adoption.

Responsibilities

• Program & Change Leadership
  • Lead IT change management strategy for new site startup and legacy site closure
  • Serve as the primary liaison across IT, Manufacturing Operations, Engineering, and Business teams
  • Drive cross-functional alignment on system readiness, cutover, and transition plans
  • Identify risks, dependencies, and mitigation plans across all change activities
• Systems Implementation & Integration
  • Coordinate deployment and integration of enterprise and manufacturing systems (MES, ERP, WMS, infrastructure, shop floor systems)
  • Ensure alignment of IT deliverables with operational startup milestones
  • Oversee data migration, system validation readiness, and cutover execution
• Validation & Testing (GxP/Regulated Environment Preferred)
  • Lead execution and oversight of:
    • UAT (User Acceptance Testing)
    • IQ (Installation Qualification)
    • OQ (Operational Qualification)
    • PQ (Performance Qualification)
  • Ensure documentation, traceability, and compliance with validation standards
• Training & Adoption
  • Develop and execute training strategies for plant users, supervisors, and support teams
  • Coordinate creation of SOPs, job aids, and system guides
  • Drive readiness and adoption across all user groups
• Cutover & Hypercare
  • Lead cutover planning and execution for new site go-live
  • Establish and manage hypercare support model (triage, issue resolution, stabilization)
  • Track and report stabilization metrics, system performance, and issue resolution

Requirements

• Proven experience with greenfield site implementations and/or plant shutdowns
• Strong knowledge of manufacturing systems (MES, ERP, WMS, shop floor technologies)
• Hands-on experience with validation processes (UAT, IQ/OQ/PQ)
• Demonstrated ability to lead cross-functional teams in high-pressure, time-sensitive environments
• Experience in regulated industries (e.g., tobacco, pharma, CPG) strongly preferred
• Exceptional stakeholder management and executive communication skills