IT/CE Product Educator- Prelude and Cadence

Position Summary

This person will sit at the Land O' Lakes ELLi Ellie training facility. At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities.

Responsibilities

• Instruct required training classes.
• Ensures that end users interact with systems in the manner consistent with training and education.
• Recognizes deviation from standard use and educates staff.
• Affiliate in the analysis of training needs, development and administration of training plans and procedures, preparation of training materials, and conduct of special courses to ensure appropriate levels of training for staff members.
• Participate in the development of additional training programs based on customer needs.
• Perform classroom scheduling and training class set-up.
• Recommend items in class materials to be reviewed to enhance or modify classes.
• Effectively communicate with customers and guests.
• Demonstrate a thorough knowledge of subject matter.
• Maintain records of training activities and team member progress, and monitor program effectiveness.
• Apply adult education principles to the overall program framework and materials utilized for Systems education.
• Document and track the outcome of educational endeavors.
• Serve as a mentor to new IT/CE Associate Educator team members.
• Promote the benefits and opportunities of lifelong learning.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintain compliance with all Orlando Health policies and procedures.

Qualifications

• Education/Training: Bachelor’s degree required. Associate’s degree and two (2) years of directly related work experience may substitute for the Bachelor’s degree (in addition to the requirements listed in the Experience section).
• Experience: Three (3) years of experience planning, coordinating, conducting, and evaluating training and educational programs.
• Proficiency in using Microsoft Office applications.
• Effective interpersonal communication and writing skills.
• Must have a high degree of comfort and ability in communicating and presenting to diverse audiences of various sizes.