IT & Business Systems Intern

About the role

FEDlogic is seeking a student or recent graduate with a strong interest in information technology and business systems to join as an IT & Business Systems Intern. You'll work directly with the Director of IT & Business Systems, with oversight from the Chief Operating Officer, supporting a fully remote organization that runs entirely on cloud platforms. This role offers hands‑on experience with the systems that power daily operations, from employee support and account management to CRM data quality and security compliance. You'll contribute to real projects that make a visible difference across the company.

Responsibilities

• Provide IT support to a fully remote workforce, including troubleshooting, account access, and device questions, with escalation to the Director of IT & Business Systems as needed
• Assist with employee onboarding and offboarding, including account setup, access changes, laptop preparation, and return tracking
• Support Salesforce and HubSpot data cleanup projects, such as identifying and merging duplicate contact records, correcting inaccurate data, and improving consistency across systems
• Help maintain user access and records for the client reporting portal, working alongside operations and client success teams
• Assist with Google Workspace administration and user management
• Document processes, write how‑to guides, and help maintain IT standard operating procedures
• Support security and compliance efforts, including evidence collection for SOC 2 audit activities and periodic user access reviews
• Help track IT assets and maintain accurate device inventory

Qualifications

• Currently enrolled in, or recently graduated from, a degree or certificate program in Information Technology, Information Systems, Computer Science, or a related field
• Working knowledge of common business software and a strong interest in learning cloud platforms and CRM systems
• Excellent attention to detail, especially when working with data
• Clear written and verbal communication skills, including the ability to explain technical topics to non‑technical colleagues
• Ability to work independently and manage multiple tasks with competing deadlines in a remote environment
• Professional judgment and discretion handling confidential employee and client information
• Reliable internet connection and a suitable remote workspace

Skills

• Exposure to Salesforce, HubSpot, Google Workspace, or similar platforms
• Experience using Excel or Google Sheets for data cleanup and analysis
• Relevant coursework or certifications such as CompTIA A+, Network+, or Security+
• Interest in cybersecurity, systems administration, or business systems
• Comfort working in a fast‑moving environment where priorities shift

Benefits

• Flexible remote work environment
• Hands‑on experience with the business systems that support a growing company
• Direct mentorship from IT and operations leadership
• Cancer Experts Now supplemental plan
• Supportive and collaborative work environment
• Opportunity to be part of a rapidly growing company dedicated to making a difference in the lives of families

Pay

The pay range for this role is $25‑$25 USD per hour (Remote, United States).

Schedule

Temporary internship, part‑time, fully remote.