IT Business System Manager Supply Chain & Manufacturing - Hybrid

Job Summary

The IT Business System Analyst (Supply Chain Manufacturing) is critical for ensuring successful technology implementations within the supply chain and manufacturing departments. This position involves working closely with business and IT leaders to identify needs, develop strategies, and optimize systems for improved efficiencies and collaboration.

Essential Duties And Responsibilities

• System Optimization: Oversee the utilization and optimization of Oracle ERP & Blue Yonder and its integration with all business applications, ensuring these systems align with our business processes and objectives.
• Strategic Planning and Change Management: Assist in executing strategic IT plans that support expansion into e-commerce and other business areas, incorporating effective change management strategies.
• Business Process Analysis: Conduct business process analyses and needs assessments to align information technology solutions with company initiatives.
• Integration and Automation: Support the integration of new applications into our existing and future systems, focusing on automation and process improvement.
• Troubleshooting and Support: Provide ongoing support for day-to-day operational issues within Oracle ERP and Blue Yonder WMS.
• Training and Development: Hold a continuous improvement mindset that allows for ongoing training and self-development as an IT team member to ensure ongoing proficiency in utilizing, supporting, and maintaining our systems.
• Project Management: Understand and support relevant IT projects to ensure they are completed on time and within budget.
• Reporting and Compliance: Ensure all IT activities comply with industry standards and company policies. Provide regular reports on the utilization, areas of opportunity, and possible growth areas of the Oracle ERP system.

Requirements Documentation

• Write and maintain functional specifications for new and modified business systems.

System Solutions Delivery

• Participate in the delivery of system solutions, including configuration, testing, deployment, and validation.

Training

• Assist with developing, preparing, and conducting training on computer hardware and software usage.

Support

• Provide support for production and development environments and on-call support after business hours as needed.

Team Management

• Manage a team of Business Systems Analysts to coordinate support and project efforts.

Enterprise Application Support

• Develop and manage enterprise business systems team supporting ERP, Manufacturing, OTC, and other business-critical applications.

Best Practices

• Ensure adherence to industry best practices for developing and sustaining enterprise applications.

Application Design

• Support application design and architecture for systems solutions to meet various business requirements, primarily in Oracle cloud areas such as ERP OTC & Manufacturing, etc., and business intelligence areas.

Stakeholder Management

• Manage and engage with stakeholders to ensure successful project delivery and system implementation.

Enhance Production and Logistics Processes

• Implement and manage systems supporting supply chain visibility and efficiency.

Ensure Seamless Integration

• Ensure seamless integration of manufacturing systems with other business processes.

Requirements

• Experience as a business analyst or a related position with relevant large-scale enterprise application experience.
• At least 3-5 years’ experience working on Oracle Cloud ERP, OTC and Manufacturing implementations required.
• Understanding of food manufacturing and logistics
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional leadership, team management, communication, and interpersonal skills.
• Ability to maintain confidentiality regarding sensitive information.
• Experience in financial services and processes.