IT Business Operations Manager

We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. Must not include sections with filler like "commensurate with experience", "not specified", etc. So we need to parse the posting. Let's extract content: Job Summary paragraph: "The IT Business Operations Manager reports to the Senior Director, Strategy and Innovation and supports employee engagement, workforce development, and selected IT business operations within IT. The incumbent is responsible for managing IT business planning, operations and process improvement. The incumbent serves as a member of the SJSU-IT Leadership Team and works in collaboration with leaders in SJSU-IT to support budget planning and management, operations and process improvement. The manager will play a critical role in assisting the Senior Director in the SJSU-IT financial strategy, overseeing annual budgetary planning and cost management, managing quarterly forecasting and reconciliation. The incumbent is also responsible for managing the University’s Technology Product Requisition Accessibility and IT Risk Assessment Process to support the CSU Accessible Technology Initiative (ATI). In collaboration with IT leadership, the incumbent administers and improves recruiting, onboarding, and employee development processes, working closely with University Personnel, recruiting partners, and consulting firms. The incumbent assigns work, coach staff, and supports professional development while fostering a collaborative, service-oriented, and learning-focused environment." That's a summary; could be "About the role" section. Key Responsibilities: long list. We'll put under

Responsibilities

with

• each bullet. Knowledge, Skills & Abilities: list of abilities. Could be Skills section. Required Qualifications: bullet? It's paragraph: "Bachelor’s degree in business administration or related field; Equivalent relevant work experience or a combination of education and experience may be substituted for the required education.A minimum of two years’ experience in business operations, financial management, budgeting, forecasting, or resource planning." Could be Qualifications. Preferred Qualifications: list. Compensation Classification: Administrator I Anticipated Hiring Range: $10,000/month - $10,834/month CSU Salary Range: $4,135/month - $12,288/month The final hiring salary will be commensurate with experience. San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . We need Pay section if posting actually states them. It does state Anticipated Hiring Range and CSU Salary Range. However we must not include filler like "commensurate with experience" as placeholder? The instruction: "never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD")". So we can include Pay section but must avoid filler text. We can include the ranges and note that final salary will be commensurate with experience? That phrase is filler? It says "commensurate with experience" which is listed as filler to avoid. So we should not include that phrase. We can include the ranges and maybe mention benefits. Benefits: "San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary." That's substantive. So we can have Benefits section. Schedule: not mentioned. So omit Schedule. We also need to remove application instructions, boilerplate, legal, EEO, etc. So we must cut out everything after "Benefits" maybe. We must preserve all substantive information. That includes the responsibilities list, knowledge/skills, qualifications, preferred qualifications, compensation, benefits. Also maybe the classification "Administrator I". That's part of Pay? Could be included in Pay section. We must not repeat job title as heading. So no heading for IT Business Operations Manager. We need to output only HTML fragment, no /, no markdown fences. Thus produce something like:

  About the role

  ... summary ...

  Responsibilities

  • ...
  ...

  Skills

  • ...
  ...

  Qualifications

  Bachelor’s degree in business administration or related field; Equivalent relevant work experience or a combination of education and experience may be substituted for the required education. A minimum of two years’ experience in business operations, financial management, budgeting, forecasting, or resource planning.

  Preferred Qualifications

  • Experience leading strategic planning and budget development
  • Experience leading, supervising, and coordinating the work of others
  • Experience with recruitment, onboarding, workforce planning, performance management, and other human resources processes

  Pay

  Classification: Administrator I. Anticipated hiring range: $10,000/month – $10,834/month. CSU salary range: $4,135/month – $12,288/month.

  Benefits

  San José State University offers employees a comprehensive benefits package typically worth 30‑35% of base salary.

  We must ensure we didn't include filler like "commensurate with experience". We omitted that. Check that we didn't inadvertently include any boilerplate. We removed application procedure, contact info, vaccination policy, background check, etc. Good. Now verify that we preserved all substantive info from the posting: - Job summary: we captured the paragraph about reporting, responsibilities, etc. Did we miss any specifics? The summary includes: supports employee engagement, workforce development, selected IT business operations; managing IT business planning, operations and process improvement; member of SJSU-IT Leadership Team; collaborate with leaders to support budget planning and management, operations and process improvement; assist Senior Director in SJSU-IT financial strategy, oversee annual budgetary planning and cost management, manage quarterly forecasting and reconciliation; manage University’s Technology Product Requisition Accessibility and IT Risk Assessment Process to support CSU ATI; collaborate with IT leadership to administer and improve recruiting, onboarding, employee development processes, working with University Personnel, recruiting partners, consulting firms; assign work, coach staff, support professional development while fostering collaborative, service-oriented, learning-focused environment. Our summary paragraph captured most but we may have omitted some details like "supports employee engagement, workforce development". We included that. Good. - Responsibilities list: we need to capture each bullet from "Key Responsibilities". Let's extract them: Key Responsibilities (as in text): Manage the SJSU IT Purchase Order approval process, track daily spend (invoices) and troubleshoot invoicing issues. Responsible for travel & training authorization, reimbursements, and personal reimbursements. Develop standard and ad-hoc reports in a variety of formats, budgetary models and spreadsheets, and systems for extracting and reporting critical budget/financial data with high degree of accuracy. Own PAF process. Track and communicate status of PAFs, provide periodical update to leadership team Review contracts for terms, pricing and approvals. Identify inefficiencies in current business operations, working with IT leaders to prioritize areas of opportunities. Reallocate funds as necessary during the quarter to adjust to demand changes while maintaining adherence to the budget target. Monitor project and division expenditures and indicate appropriate action. Ensure prioritized project financials are effectively and efficiently captured in the Financial Data Warehouse. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; provide recommendations, within departmental policy, on appropriate services and staffing levels. Lead and engage with working teams to develop and roll out new ways of working with limited disruption on daily work and structure the IT leadership planning and review process. Design/redesign or update SJSU-IT budget models to forecast. Manage annual IT budget development efforts, budget principles and guidelines and the analysis of departmental augmentation requests. Identify, analyze and communicate budget-to-actual variances and forecast-to-actual variances on a monthly, quarterly, and annually basis to senior management. Share insight on identified risks and opportunities with IT senior management. Develop and implement budget and fiscal policies and procedures to ensure effective management of resources including modeling FTE position controls, collaborate with procurement, finance, and accounts payable on process improvement. Oversee IT payroll, lead and manage the University Personnel access approval processes. Coordinate and maintain processes for IT employees. Lead and facilitate all staff recruitments for the department and ensure compliance with People & Culture guidelines. Oversee the completion of the recruitment materials and submit documentation. Serve as the primary contact for ITS to Human Resources office for matters relating to ITS recruitments. Collaborate with hiring managers, Human Resources, recruiting agencies and consulting companies to find appropriate candidates for vacant ITS positions. Partner with Contract & Procurement Services (C&PS) team to develop and maintain the Information and Communication Technology (ICT) purchasing process. Manage Technology Requisition Impact Assessment (TRIA) process. We need to include each as
• . Ensure we preserve all details. - Knowledge, Skills & Abilities list: we need to capture each bullet. List: Working knowledge of the principles and practices of administration, business operations, and fiscal management, including applicable laws, regulations, policies, and procedures. Ability to analyze administrative and operational issues, identify relevant factors, evaluate alternatives, and develop appropriate recommendations and solutions. Ability to apply established theories, principles, practices, and techniques within an administrative specialty; gather and analyze information; draw logical conclusions; and make sound recommendations. Ability to coordinate and support planning, process improvement, and operational activities, including developing work plans, establishing priorities, monitoring progress, and meeting deadlines. Ability to develop, document, implement, and continuously improve administrative processes and procedures. Ability to develop, maintain, and analyze budgets, financial reports, forecasts, spreadsheets, and budget models with a high degree of accuracy. Ability to monitor expenditures, identify budget variances and financial risks, and recommend appropriate corrective actions. Knowledge of purchasing, contracting, travel, reimbursement, payroll, personnel, and related administrative processes, with the ability to interpret and apply applicable policies and procedures. Ability to maintain accurate records, track status and follow-up items, and prepare timely reports and updates for management. Ability to work effectively with internal and external constituents, including public and private organizations, and handle sensitive situations with discretion and professionalism. Demonstrated consultative, facilitation, and interpersonal skills, with the ability to build effective working relationships, communicate professionally and respectfully, and support collaborative problem-solving. We'll put these as
• under Skills. - Required Qualifications: we captured. - Preferred Qualifications: we captured three bullets. - Pay: we captured classification and ranges. - Benefits: we captured. We must not include any other sections like Schedule. Now ensure we didn't include any filler like "commensurate with experience". We omitted. Check for any duplicated lines: we should not repeat same content. We'll ensure each bullet appears once. Now produce HTML. We need to wrap each section in

  and then content. Make sure to escape any HTML special characters? The text includes ampersand (&) in "travel & training". Should we escape? Usually in HTML we need to escape & as &. The instruction didn't mention escaping but to produce valid HTML fragment, we should escape. However many similar tasks accept raw text. Safer to escape. Also we have en-dash ranges; we can keep as hyphen or –. Use hyphen. We'll escape & as &. Also we have parentheses etc fine. Let's construct. About the role paragraph: we need to include the summary exactly as given but maybe we can keep as is. Ensure we escape &. The summary: "The IT Business Operations Manager reports to the Senior Director, Strategy and Innovation and supports employee engagement,