IT Business Consultant II - PERM 10249

About the role

BSH Home Appliances Corporation seeks a Business Consultant II at its facility located at 100 Bosch Blvd., New Bern, NC 28562.

Responsibilities

• Perform design activities of support processes and communicate with corporate and remote teams.
• Cooperate with other IT teams such as development teams and support teams in other regions.
• Supply necessary manuals and technical documentation in JIRA, WIKI, SDD and HPSM.
• Facilitate the implementation and support of IBP-APO-DDMRP applications and processes.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions.
• Identify, interpret, validate and document customer requirements.
• Facilitate workshops to collect business requirements.
• Map client business requirements, processes and objectives as well as develop necessary product modifications to satisfy clients' needs.
• Design, customize, configure and perform testing.
• Identify gaps, issues and work around solutions.
• Act as liaison with client for troubleshooting including investigating, analyzing, and solving software and business process problems.
• Handle changes or emergency transport as needed for high priority issues.
• Document functional designs, test cases and results.
• Proactively identify and propose business process as well as system enhancements.
• Provide consulting services on both new implementations and existing support projects.
• Ensure a high level of interaction with business consulting teams of the regions.
• Work self-directed and independently.
• Act as a contact between the business functions and the technical team.
• Provide ad-hoc training and user support as required.
• Work on and complete other tasks assigned.
• Focus on Manufacturing Execution System (MES), In Factory Programming on Production Line (IFP) and Quality Management Systems for production (end of line tests).
• Handle Quality Management Systems for laboratories, Integrated Factory Logistics including AGV and Demand Planning.
• Work on Master Data in related Functions, Repetitive Manufacturing Functions, Test planes, Routings, Work centres, Production and Planned Orders, Sales and Distribution, System interfaces (between systems), Shop floor Add-on (MES Add-on) and Logistics Information System/Reporting of S4 HANA.
• Configure, integrate and customize existing IT services to meet the Business requirements.
• Evaluate business functions to determine technical changes that can be made to improve processes.
• Manage end-to-end crossmodule IT projects, ensuring that they are delivered within scope, budget, and timeline.
• Cook up with cross-functional teams, including developers, system administrators, and business analysts, to drive project success.
• Facilitate change management activities, including stakeholder engagement, communication, and training, to ensure smooth adoption and utilization of IT solutions across the organization.
• Provide user training for end- and key-users as well as a process stewards.
• Identify potential risks and issues related to IT projects and initiatives.
• Develop and implement mitigation strategies to minimize risks and ensure data security, compliance, and privacy.
• Provide first and second level technical support as well as handle the troubleshooting in MES, IBP, SAP Servers.
• Support PP, WM, MM, FICO, Analytics, Sales, Distribution and other team members.
• Assist with hardware and software installations and perform all other duties as assigned.

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Systems Engineering, Business Administration or a related field.
• Plus 3 years of experience as a Business Consultant, Production Planner or in an occupation involving SAP modules in the manufacturing industry.
• The applicant must have employment experience with:
• (1) TMS;
• (2) Production for manufacturing execution system;
• (3) ABAP programming, debugging and troubleshooting;
• (4) User experience design and digital business models;
• (5) SAP S4HANA, Windows based PCs, Industrial PCs and Printers, Thin Client and Tablet PCs;
• (6) Microsoft Office products (Word, Excel, PowerPoint, and Power BI).

Benefits

WAGE RANGE: $112,050.00-$142,344.00

REQS: This position requires a bachelor’s degree or foreign equivalent in Computer Science, Systems Engineering, Business Administration or a related field. Plus 3 years of experience as a Business Consultant, Production Planner or in an occupation involving SAP modules in the manufacturing industry. Additionally, the applicant must have employment experience with: (1) TMS; (2) Production for manufacturing execution system; (3) ABAP programming, debugging and troubleshooting; (4) User experience design and digital business models; (5) SAP S4HANA, Windows based PCs, Industrial PCs and Printers, Thin Client and Tablet PCs; and (6) Microsoft Office products (Word, Excel, PowerPoint, and Power BI).

Travel Requirements: 10%, international and domestic travel.

Applicants who are interested in this position should apply here.