IT Business Analyst, Servicenow

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use only sections that have real content. The posting includes: Job Summary (maybe "About the role"?), Job Description (experience required, desired, education, certification), Job Responsibilities (list of duties), About Us (company description), hiring range (Pay), benefits list. Also location note (Cranberry, PA) maybe as a short paragraph. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO etc (none). Remove duplicated lines. We need to preserve all substantive info. We need to decide sections: Could have

About the role

(job summary).

Responsibilities

(list).

Requirements

(experience required, desired, education, certification). Could also have

Qualifications

but maybe combine. The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We can choose which are present. We have Pay: hiring range $62200.00– $72550.00 per hour/year. That seems weird: per hour/year? Probably per year. We'll include Pay section with that range. Benefits: list of health, vision, dental insurance, personal/sick paid time, 401(k), bonus potential, paid bereavement, vacation and paid holidays. Schedule: note about location: may require you to come into Cranberry HQ office at times (once per week/month - per business needs). That's schedule/location. Could be Schedule section. We also have About Us (company description) maybe as About the role? Actually About Us is separate; we could put as About the role? But we already have About the role for job summary. Could add another section like About the company but not in list. The instruction says use those headings as examples; we can add other headings if needed? It says use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but better to stick to those. We could treat About Us as part of About the role? Might be okay to add a section About the company but not required. Safer to include About the role (job summary) and maybe omit About Us? But we must preserve ALL substantive information. About Us is substantive; we need to include it somewhere. Could put it under About the role heading, combining job summary and company description. That would preserve info. Thus sections: - About the role: includes Job Summary paragraph and About Us paragraph. - Responsibilities: list of duties (the long paragraph with bullet-like sentences). We'll convert to

• each duty. - Requirements: includes Experience Required, Experience Desired, Education Desired, Certification Desired. Could also include Skills? But we have Skills heading optional. Could list skills under Requirements or separate Skills. The posting lists proficiency areas: business case development, requirements elicitation, etc. Those are skills/responsibilities. Might be better to put them under Responsibilities (they are duties). But they also are skills. We could create a Skills section for those proficiency areas. However the Responsibilities section already includes many of those items; we could keep them there. We need to avoid duplication. The responsibilities section includes sentences like "Utilize proficiency in the following areas: business case development, requirements elicitation, requirements traceability, test cases and user stories, root cause analysis, process modeling, data modeling, process improvement, facilitation skills and Agile methodologies." Then later sentences repeat similar content. We should preserve all but not duplicate identical sentences. There is duplication: "In addition to gathering this data, create detailed, clear, and accurate documentation of each of the above elements and other items as needed." appears twice. We should keep only one instance. We need to parse responsibilities text and deduplicate. Let's extract responsibilities block: "Job Responsibilities Utilize proficiency in the following areas: business case development, requirements elicitation, requirements traceability, test cases and user stories, root cause analysis, process modeling, data modeling, process improvement, facilitation skills and Agile methodologies. Refine and clarify the definition of a business need and define a solution scope that can feasibly be implemented by the business. This includes problem definition and analysis, business case development, feasibility studies, and the definition of solution scope. In addition to gathering this data, create detailed, clear, and accurate documentation of each of the above elements and other items as needed. Clarify and communicate stakeholder and solution requirements to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders. This involves analyzing stakeholder needs to define solutions that meet those needs, assessing the current state of the business to identify and recommend improvements, and the verification and validation of the resulting requirements. In addition to gathering this data, create detailed, clear, and accurate documentation of each of the above elements and other items as needed. Help to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution. This includes the ability to understand the costs and risks of filling these gaps and the ability to describe that to the business. Develop test scripts and assist in user acceptance testing that is tied back to the detailed functional and technical requirements. Manage and communicate requirements to stakeholders and ensure that knowledge gained by the business analyst is maintained for future use. Assist in determining performance metrics to be used to validate the success of the proposed solution. Work with stakeholders to identify and understand their needs and concerns and understand the environment in which they work. Facilitate small to moderate sized meetings up through the Director level of the organization. Participate in and help facilitate sprint planning daily stand-ups, backlog refinement(grooming), sprint reviews, and retrospectives." We see duplicate sentence: "In addition to gathering this data, create detailed, clear, and accurate documentation of each of the above elements and other items as needed." appears twice. We'll keep one. Now we need to format as
  • each distinct responsibility sentence. Could split by sentences. Let's list distinct responsibilities: 1. Utilize proficiency in the following areas: business case development, requirements elicitation, requirements traceability, test cases and user stories, root cause analysis, process modeling, data modeling, process improvement, facilitation skills and Agile methodologies. 2. Refine and clarify the definition of a business need and define a solution scope that can feasibly be implemented by the business. This includes problem definition and analysis, business case development, feasibility studies, and the definition of solution scope. 3. In addition to gathering this data, create detailed, clear, and accurate documentation of each of the above elements and other items as needed. 4. Clarify and communicate stakeholder and solution requirements to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders. This involves analyzing stakeholder needs to define solutions that meet those needs, assessing the current state of the business to identify and recommend improvements, and the verification and validation of the resulting requirements. 5. Help to determine which solution best fits the business need, identify gaps and shortcomings in solutions, and determine necessary workarounds or changes to the solution. This includes the ability to understand the costs and risks of filling these gaps and the ability to describe that to the business. 6. Develop test scripts and assist in user acceptance testing that is tied back to the detailed functional and technical requirements. 7. Manage and communicate requirements to stakeholders and ensure that knowledge gained by the business analyst is maintained for future use. 8. Assist in determining performance metrics to be used to validate the success of the proposed solution. 9. Work with stakeholders to identify and understand their needs and concerns and understand the environment in which they work. 10. Facilitate small to moderate sized meetings up through the Director level of the organization. 11. Participate in and help facilitate sprint planning daily stand-ups, backlog refinement(grooming), sprint reviews, and retrospectives. That's 11 items. Now Requirements section: We have Experience Required: 3 to 5 years as Business Analyst or IT Service Support (IT Service Management is a plus). Experience Required: Experience with ServiceNow (Service Catalog experience is a plus). Experience Desired: Experience working in a retail technology environment; Experience managing medium to large projects; Experience with IT Service Management. Education Desired: Bachelors Degree. Certification or Licensing Desired: IIBA Certification. We could combine into a list. We might also have Skills section? Not needed. Pay section: The hiring range for this position is $62200.00– $72550.00 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. We'll output as

    maybe. Benefits section: Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays. Schedule section: location note: *Please note this role is based out of Cranberry, PA and therefore, may require you to come into our Cranberry HQ office at times (once per week/month - per business needs)*. We'll put as a short paragraph. About the role section: Job Summary paragraph + About Us paragraph. Job Summary: "Asummary: "As an Information Systems Business Analyst, you will quickly learn about our various business areas to gain an understanding of the business needs and then participate in the development of solutions that can be communicated to the business. You will work closely with various functional groups, format leaders with some supervision, often on small/medium initiatives for customer facing web and mobile applications as well as our loyalty and marketing systems." About Us: "At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter." We'll combine into one

    maybe two paragraphs. Now output HTML fragment: no or . Use

    headings. Structure:

    About the role

    Job summary...

    About Us...

    Responsibilities

    • ...
    ...

    Requirements

    • 3 to 5 years experience as Business Analyst or IT Service Support (IT Service Management is a plus)
    • Experience with ServiceNow (Service Catalog experience is a plus)
    • Experience working in a retail technology environment
    • Experience managing medium to large projects
    • Experience with IT Service Management
    • Bachelor’s Degree
    • IIBA Certification

    Pay

    The hiring range for this position is $62,200.00– $72,550.00 per year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location.

    Benefits

    • Health, vision, and dental insurance
    • Personal/sick paid time
    • 401(k) retirement savings plan
    • Bonus potential
    • Paid bereavement
    • Vacation
    • Paid holidays

    Schedule