IT Business Analyst Manager - Omaha, NE

Position Summary

Stillwater Insurance Group is seeking an experienced IT Business Analyst Manager to lead and develop our Business Analysis team while serving as a strategic partner between business and technology stakeholders.

What You'll Do

• Lead, mentor, coach, and develop a team of Business Analysts.
• Establish performance goals, provide ongoing feedback, and conduct performance evaluations.
• Build a culture of accountability, continuous learning, and professional development.
• Champion best practices and knowledge sharing across the Business Analysis function.
• Own and continuously improve the Business Analysis operating model, processes, standards, and tools.
• Standardize documentation templates, requirement-gathering frameworks, and BA methodologies across the organization.
• Review work products to ensure consistency, quality, and effectiveness.
• Establish oversight mechanisms that ensure strategic initiatives are delivered successfully and aligned with business objectives.
• Partner with business and IT leaders to translate organizational priorities into actionable initiatives.
• Oversee the gathering, analysis, and documentation of complex business requirements, process flows, and user stories.
• Ensure business needs are translated into clear, actionable technical specifications for development and engineering teams.
• Serve as the primary liaison between business stakeholders and IT delivery teams to facilitate alignment and resolve competing priorities.
• Identify opportunities to improve business processes, systems, and user experiences.
• Assess organizational impacts of change and develop mitigation strategies to support adoption and successful outcomes.
• Oversee user training initiatives, feedback programs, and adoption metrics to maximize return on technology investments.
• Encourage the use of innovative technologies, including AI-driven capabilities, to improve operational effectiveness and efficiency.

Required Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
• 5-10 years of experience as a Business Analyst and/or Project Manager, preferably within the Property & Casualty insurance industry.
• 3-5 years of leadership or people management experience.
• Demonstrated experience with requirements gathering, validation, acceptance criteria development, User Acceptance Testing (UAT), and business readiness activities.
• Proven ability to mentor and develop Business Analysts.
• Strong project prioritization, stakeholder management, and resource planning skills.

Preferred Qualifications

• Property & Casualty insurance experience strongly preferred.
• Experience supporting enterprise system implementations, business transformation initiatives, or technology modernization efforts.
• Exposure to Agile, Scrum, or hybrid project delivery methodologies.
• Knowledge of business process analysis, problem definition, and opportunity assessment.
• Experience conducting change impact assessments and measuring benefits realization.
• Strong analytical, organizational, and critical thinking skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to lead effectively through ambiguity and changing business needs.
• Strong focus on root-cause analysis and continuous improvement.
• Experience establishing governance, oversight, and quality standards.
• Excellent relationship-building skills with stakeholders at all organizational levels.
• A commitment to process documentation, knowledge management, and operational excellence.
• Interest in leveraging emerging technologies, including AI, to enhance business outcomes and team effectiveness.

What We Offer

• Competitive compensation and benefits package.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and company holidays.
• Career development and advancement opportunities.
• Collaborative and supportive team environment.
• Accessible leadership and meaningful work that impacts the business.