Manager of IT Business Analysts

About the role

CLA is growing and seeking to hire an experienced Manager of IT Business Analysts to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

Responsibilities

• Manages a team responsible for converting business requirements into unique design elements and configurations for the product, offering comprehensive specifications and usage scenarios.
• Oversees the delivery of high-quality functional specifications, designs, mock-ups, wireframes, business process maps, and accompanying documentation promptly for new development projects or amendments to existing software engineer tasks.
• Documents current business processes (As-Is) and envisages future states (To-Be), along with associated systems and applications.
• Partners with stakeholders about their plans to ensure successful outcomes.
• Reviews and suggests system and process improvements to enhance key user efficiency, customer service quality, data accuracy, and comprehensiveness.
• Leads sessions for eliciting requirements involving both business and IT staff, merging various technological disciplines to address a particular issue.
• Ensures all processes and documentation conform to industry standards and typical software development life cycles.
• Collaborates efficiently with external vendors to define objectives precisely and ensures projects adhere to budgetary, scope and time constraints.
• Comprehends fundamental systems, applications, and technical frameworks thoroughly.
• Performs thorough data analyses to detect data quality discrepancies. Logs such issues alongside resolutions and shares them with team members to enhance team efficiency.
• Facilitates collaboration of team with technical personnel throughout the design, coding, testing, and implementation phases to guarantee clarity of requirements and remedy any problems.
• Partners with Quality Assurance Analysts to outline and carry out testing strategies for functional, integration, and regression tests concerning new application features, product releases, upgrades, and regulatory adjustments using practical business scenarios and use cases.

Requirements

• 8 years relevant experience required; Planning, facilitating, documenting, and managing business, functional and technical requirements
• Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.

Skills

• Proficient in eliciting business requirements, modeling/mapping as-is and to-be business processes (BPMN), test planning, test case development and execution
• Proficiency with Agile/Lean methodologies, Microsoft Project, Office, Azure DevOps (or similar tool) and process mapping applications (Camuda or Lucid charts)