IT Business Analyst

## About the Role The Queen's Health Systems in Hawaii is seeking an experienced **IT Business Analyst** specializing in **UKG Pro Workforce Management (WFM)**. This role focuses on optimizing workforce management capabilities, including timekeeping, scheduling, extensions, and EZ Call modules. The successful candidate will work closely with operational, clinical, and technical stakeholders to analyze business processes, implement enhancements, and support effective use of workforce management technologies across the organization. The role may also provide support for selected **PeopleSoft HCM** applications as needed. ## Key Responsibilities - Analyze and optimize workforce management processes using **UKG Pro WFM**.- Support and enhance UKG Pro WFM capabilities related to:- Timekeeping- Scheduling- Extensions- EZ Call- Partner with operational stakeholders to understand workforce management processes and requirements.- Collaborate with clinical stakeholders on workforce management needs and improvements.- Work with technical stakeholders to analyze requirements and implement technology enhancements.- Analyze business processes and identify opportunities for improvement.- Implement enhancements to workforce management technologies.- Help ensure effective organizational use of UKG Pro WFM technologies.- Support selected **PeopleSoft HCM applications** as needed. ## Required Qualifications - Experience working as an **IT Business Analyst**.- Specialization or experience with **UKG Pro Workforce Management (WFM)**.- Experience with workforce management processes and technologies.- Ability to analyze business processes and work with operational, clinical, and technical stakeholders.- Experience supporting or implementing technology enhancements. _The source job description does not specify years of experience, education, certifications, or additional mandatory technical requirements._ ## Preferred Qualifications The source job description does not identify specific preferred qualifications. ## Skills & Competencies - IT business analysis- UKG Pro Workforce Management (WFM)- Workforce management technology- Timekeeping- Employee scheduling- Extensions- EZ Call- Business process analysis- Requirements analysis- Technology enhancement- Stakeholder collaboration- Operational stakeholder engagement- Clinical stakeholder engagement- Technical stakeholder engagement- PeopleSoft HCM application support- Process optimization- Problem-solving ## Education & Experience **Education** - No specific education requirement is stated in the source job description. **Experience** - Experience as an IT Business Analyst is required.- Experience specializing in **UKG Pro Workforce Management (WFM)** is required.- Experience analyzing processes and implementing workforce management technology enhancements is required. ## Work Arrangement & Schedule - **Location:** Aiea, HI, US- **Work arrangement:** The job title states **Remote/Hawaii**, while the supplied listing identifies the location as **Onsite**. This is a work-arrangement discrepancy in the source listing. The title indicates Remote/Hawaii, while the listing metadata states Onsite.- **Employment type:** Not specified.- **Expected weekly hours:** Not specified.- **Schedule flexibility:** Not specified.- **Weekend requirements:** Not specified. ## Compensation & Benefits - **Compensation:** USD; no specific salary range is provided in the source job description.- **Benefits:** Not specified in the source job description. ## Compliance / Additional Information - **Employer:** The Queen's Health Systems- **Location:** Hawaii- The role supports workforce management technologies across the organization and may include support for selected PeopleSoft HCM applications.