IT Business Analyst

Location: Coppell, TX (On‑Site). Candidates must reside in the Dallas/Fort Worth commuting area. Relocation assistance is not offered; remote work is not available.

Job Summary

This role leads business analysis efforts for enterprise applications and reporting initiatives, helping translate complex business needs into clear, scalable solutions. As part of the IT team, the role serves as a key partner between business stakeholders and IT, driving alignment, clarity, and successful delivery outcomes. It plays an important role in streamlining processes and advancing enterprise reporting to support an organization focused on standardization and growth, contributing to building consistency across systems and shaping a more mature, effective business analysis function within an evolving IT environment.

Responsibilities

• Lead business analysis activities for complex initiatives across enterprise systems and enterprise reporting.
• Elicit, analyze, and document business requirements into detailed functional and technical specifications.
• Partner with stakeholders and IT teams to design scalable solutions aligned with business objectives.
• Manage multiple concurrent initiatives, ensuring alignment to timelines, priorities, and expected outcomes.
• Perform project management responsibilities including planning, scope management, prioritization, and risk mitigation.
• Develop and maintain documentation such as process flows, requirements, and functional specifications.
• Collaborate with UAT, Training, and Change Management teams to support and validate readiness and adoption activities.
• Identify opportunities to streamline and standardize processes and improve system and reporting capabilities across locations.
• Establish and promote business analysis standards, tools, and best practices within the organization.

Leadership Competency Model

• Instills Trust
• Communicates Effectively
• Demonstrates Customer Focus
• Takes Initiative
• Makes Quality Decisions
• Drives Growth
• Ensures Accountability
• Drives Results

Knowledge, Skills, and Abilities

• Advanced knowledge of business analysis practices, methodologies, and full delivery lifecycle execution.
• Skill in translating complex business requirements into structured, actionable deliverables.
• Ability to operate as a self‑starter and drive outcomes in ambiguous, evolving environments.
• Skill in managing multiple priorities and balancing competing stakeholder demands effectively.
• Ability to build strong partnerships and collaborate across business and IT to achieve shared goals.
• Knowledge of enterprise applications, data structures, and reporting concepts.
• Ability to communicate clearly, proactively, and with transparency, while taking accountability for outcomes and ensuring stakeholders are aligned on priorities, risks, and trade‑offs.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Work Environment and Physical Demands

• In‑office environment.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Planned Business Travel

This job requires planned business travel at approximately 10 % of the time.

Education and Experience

• High School diploma or equivalent (required).
• Associate or bachelor’s degree (preferred).
• Combined experience of 7+ years in IT business analysis with enterprise systems and reporting initiatives (desirable).
• Previous experience delivering complex technology solutions, performing project management responsibilities, and working within growth‑stage or evolving organizations (preferred).
• Experience supporting organizations with multiple locations, driving standardization of processes and systems to operate as a unified enterprise and enable scalable growth (preferred).