IT Business Analyst

Job Summary

Player 15 Group is the sports and entertainment company behind the Phoenix Suns (NBA), Phoenix Mercury (WNBA), Valley Suns (G League), and Mortgage Matchup Center. Headquartered in downtown Phoenix, Player 15 Group is driven by a culture built on passion, creativity, innovation, and care. Our people are at the center of everything we do, united by a shared commitment to create unforgettable memories for our fans, partners, and community. We offer a fast-paced, collaborative environment where every team member contributes to the success of our teams, the experiences of our fans, and the impact we make throughout our community.

About the role

We are seeking an experienced and motivated IT Business Analyst to join our Enterprise Technology team. In this high-impact role, you will serve as the primary point of engagement between business stakeholders and Enterprise Technology, leading business engagement, technology intake, and requirements discovery to ensure initiatives are aligned with organizational priorities and prepared for successful execution. You will play a key role in strengthening collaboration, improving planning, and helping Enterprise Technology deliver solutions that create measurable business value.

Responsibilities

• Build and maintain trusted relationships with business stakeholders to understand departmental goals, operational challenges, and upcoming initiatives, and technology needs
• Serve as the primary point of contact for Enterprise Technology intake, facilitating business discussions and guiding new technology requests through the intake and evaluation process
• Lead discovery sessions to identify business problems, define desired outcomes, and document business and functional requirements
• Evaluate technology requests for completeness, business value, strategic alignment, and organizational impact before they enter the project portfolio
• Partner with Enterprise Technology leadership to support technology planning, prioritization, and roadmap development
• Prepare initiatives for successful project planning by documenting business context, scope, assumptions, business requirements, and success criteria
• Facilitate cross-functional discussions between business stakeholders and Enterprise Technology to build consensus, clarify priorities, and support informed technology decisions
• Communicate Enterprise Technology priorities, decisions, and initiative status with business stakeholders to establish clear expectations throughout the planning process
• Identify trends, recurring business needs, and opportunities to improve business processes, technology services, and Enterprise Technology intake practices
• Measure business outcomes, gather stakeholder feedback, and recommend improvements that strengthen Enterprise Technology services and business engagement

Requirements

• Strong communication, relationship-building, and facilitation skills
• Strong analytical, organizational, and problem-solving abilities
• Experience gathering, documenting, and analyzing business requirements and business processes
• Ability to collaborate effectively with business stakeholders and technical teams
• Ability to manage multiple priorities in a fast-paced environment
• Strong written communication and documentation skills
• Proficiency with Microsoft 365 applications and business collaboration tools
• Associate's or Bachelor's degree in Business Administration, Information Technology, Information Systems, or a related field preferred
• Minimum 2 years of experience in business analysis, project coordination, technology support, or a related role
• Experience working with cross-functional teams and business stakeholders
• Experience documenting business processes, workflows, or business requirements preferred
• Experience supporting technology initiatives or business process improvement efforts preferred

Qualifications

• Competitive medical, dental, vision, life and disability coverage options
• Paid vacation, sick time, volunteer time and company holidays
• 401(k) plan with Player 15 Group match
• Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Acess to amenities, including: Full fitness center with locker rooms and showers
• Indoor/outdoor basketball courts
• Pickleball court
• Golf simulator and putting green

Skills and Experience

• Strong communication, relationship-building, and facilitation skills
• Strong analytical, organizational, and problem-solving abilities
• Experience gathering, documenting, and analyzing business requirements and business processes
• Ability to collaborate effectively with business stakeholders and technical teams
• Ability to manage multiple priorities in a fast-paced environment
• Strong written communication and documentation skills
• Proficiency with Microsoft 365 applications and business collaboration tools
• Associate's or Bachelor's degree in Business Administration, Information Technology, Information Systems, or a related field preferred
• Minimum 2 years of experience in business analysis, project coordination, technology support, or a related role
• Experience working with cross-functional teams and business stakeholders
• Experience documenting business processes, workflows, or business requirements preferred
• Experience supporting technology initiatives or business process improvement efforts preferred

Benefits

• Competitive medical, dental, vision, life and disability coverage options
• Paid vacation, sick time, volunteer time and company holidays
• 401(k) plan with Player 15 Group match
• Team member experiences throughout the year including team offsites, catered lunches, coffee stands, ice cream trucks and more
• Team swag throughout the year plus employee discounts at our Team Shop and online store
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available
• Acess to amenities, including: Full fitness center with locker rooms and showers
• Indoor/outdoor basketball courts
• Pickleball court
• Golf simulator and putting green