IT Business Analyst

Key Responsibilities

• Collaborate with Warehouse Operations, Supply Chain, and IT stakeholders to gather and document business requirements.
• Analyze warehouse processes and identify opportunities to improve inventory accuracy, order fulfillment, and operational efficiency.
• Support the implementation, enhancement, and optimization of SAP Extended Warehouse Management (EWM) solutions.
• Define functional requirements for inbound, outbound, inventory, replenishment, picking, packing, shipping, and cycle counting processes.
• Analyze system integrations between SAP EWM and SAP S/4HANA, ERP, Transportation Management (TM), and warehouse automation systems.
• Work with technical teams to validate solution designs, system configurations, and implementation plans.
• Support testing activities including System Integration Testing (SIT), User Acceptance Testing (UAT), and defect resolution.
• Document business processes, functional specifications, process flows, and standard operating procedures.
• Troubleshoot production issues, perform root cause analysis, and coordinate issue resolution with cross-functional teams.
• Partner with business stakeholders to prioritize enhancements and continuous improvement initiatives.
• Ensure solutions comply with company standards, quality requirements, and regulatory guidelines.

Required Qualifications

• 5+ years of experience as an IT Business Analyst supporting enterprise applications.
• 3+ years of experience with SAP Extended Warehouse Management (EWM).
• Strong understanding of warehouse and distribution center operations.
• Experience with requirements gathering, process mapping, and functional documentation.
• Experience supporting SAP EWM implementations, enhancements, or production support.
• Knowledge of warehouse processes including Receiving, Put-away, Inventory Management, Replenishment, Picking, Packing, Shipping, Cycle Counting, Physical Inventory.
• Strong analytical, problem-solving, and communication skills.
• Experience working with cross-functional business and technical teams.
• Advanced / Fluent English (mandatory).

Preferred Experience

• Experience supporting distribution centers or large-scale warehouse operations.
• Experience with SAP S/4HANA and related Supply Chain modules (MM, SD, TM).
• Knowledge of warehouse automation technologies including RF scanners, barcode systems, conveyors, and automated storage solutions.
• Experience integrating SAP EWM with third-party logistics (3PL), Warehouse Control Systems (WCS), or Warehouse Execution Systems (WES).
• Experience in medical device, pharmaceutical, healthcare, or other regulated industries.
• Familiarity with Agile delivery methodologies, Azure DevOps, or Jira.
• SAP EWM Certification is a plus.