IT Asset Manager (Temp)

Job Responsibilities

• Defines and manages the hardware lifecycle, ensuring hardware records are complete and accurate.
• Hardware lifecycle includes: plan/standardize, request/procure, receive, tag/register, deploy, maintain, transfer, recover, refresh, and dispose.
• Integrates and consolidates asset data from Enterprise Asset Management (EAM) and other sources into ServiceNow.
• PARTNERS WITH OTHER DEPARTMENTS TO IDENTIFY AND CONSOLIDATE STORE ASSETS AND EQUIPMENT FROM VARIOUS ENTERPRISE SOLUTIONS.
• Maintains software entitlements, license positions, and compliance for major publishers and enterprise applications.
• CORPORATES WITH AND SUPPORTS VENDOR AUDITS AND INTERNAL COMPLIANCE REVIEWS, ENSURING EVIDENCE IS ACCURATE AND RELEVANT.
• RESPONSIBLE FOR GOVERNANCE FOR SUBSCRIPTION-BASED SOFTWARE AND SaaS.
• Maintains an accurate subscription inventory, including contract terms, renewal dates, costs, owners, and consumption (seats/usage).
• PARTNERS WITH PROCUREMENT, FINANCE, AND SERVICE OWNERS TO FORECAST RENEWALS, PREVENT LAPSES, AND REDUCE SHELF WARE.
• DEFINES CI CLASSES, NAMING STANDARDS, REQUIRED ATTRIBUTES, AND LIFE CYCLE STATES ALIGNED TO IT OPERATIONS NEEDS.
• ESTABLISHES CI OWNERSHIP. ENSURES CI DATA QUALITY AND MAINTAINS INTEGRITY OF CI RELATIONSHIPS AND SERVICE MAPPING TO SUPPORT OTHER ITSM FUNCTIONS.
• SERVES AS FUNCTIONAL OWNER FOR SERVICE NOW ITAM/CMDB CAPABILITIES; REQUIREMENTS, ENHANCEMENT INTAKE, TESTING, RELEASE READINESS, AND ADOPTION.

Qualifications

• Bachelor’s degree in Computer Information Systems or equivalent experience required.
• Minimum five years of increasing management responsibility in IT Asset Management (hardware and/or software), DMDB/configuration management, or related IT operations roles; demonstrated experience managing HAM, SAM, and subscription/SaaS governance and hands-on experience with ServiceNowCAMP, CSAM, CHAMP Certification preferred.
• ITIL Certification preferred.
• Successful completion of initial and periodically required training.
• Obtaining a valid Food Handler's Card within 30 days of employment is a requirement of this position.

Benefits

• Hybrid Work schedule
• 401K with company match
• Yearly bonus opportunity*
• Full medical, dental, and vision insurance
• On-site fitness center, biometric screen, and flu shot clinic
• Discounts at Panda restaurants, theme parks, and gym memberships
• Paid time off starting at 15 days with 7 federal holidays
• Continuous education assistance and scholarships
• Income protection including Disability, Life and AD&D insurance
• Bereavement leave
• Benefits available for eligible permanent full time associates

Pay Range

Pay Range: M2: $112,500 - $158,000 / Annual Within the range, individual pay is determined using various factors, including work location and experience.